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BobChatelle BobChatelle is offline
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Default Word 2007 Crashes on Shutdown

I found nothing there that seemed to apply to my problem: Word crashing on
shutdown.

This is actually a minor problem. Instead of a normal close, I get a prompt
to send Microsoft a crash report. So they get several from me every day.

My main worry is that there may be other problems operating as well. But I
guess I will just wait and see if they occur.

-Bob


"Graham Mayor" wrote:

Did you read and apply the rest of the trouble shooting tips in the two
links?
--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



BobChatelle wrote:
I renamed it as Oldnormal.dotm, but the problem persists.

-Bob

"Graham Mayor" wrote:

You might do better checking what add-ins are loading and renaming
your normal.dotm template which would put you closer to safe mode -
see http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



BobChatelle wrote:
On June 11 I installed the latest four updates to Windows XP. Since
then, Word crashes whenever I close it. I uninstalled and
reinstalled Office 2007, but that doesn't fix the problem.

It doesn't crash when Word is opened in safe mode.

Any suggestions? Can I safely uninstall those 4 updates?