Yes, Normal.dot is in my startup folder.
And now I see why, I had change the location for my user templates to the
Startup folder. Thank you.

"Suzanne S. Barnhill" wrote in message
...
Do you perhaps have a copy of Normal.dot in Word's Startup folder?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
all may benefit.

"Roger Marrs" wrote in message
...
Every time I launch Word, a dialog box pops up that states: "The global
template, NORMAL.DOT, is already open as an add-in program." I click OK
to
close the dialog box and Word functions normally after that. Why is
this
dialog box opening and how can I make it stop?

Roger Marrs