Are you using the Tools menu in Outlook Contacts? Mail Merge is not an item
on Tools menu when the Mail folders are active in Outlook.

Do you have Office 2003 as well as Outlook 2003. You must have the same
version of both Word and Outlook to be able to initiate a Mailmerge from
Outlook. Accoding to the information at
http://www.slipstick.com/outlook/ol2003/upgrade.htm, it is still possible
however to use the Outlook contacts as a datasource for a merge initiated
from Word.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Polar Bear Dave" wrote in message
...
Graham,

I looked at the site you provided. It did not help.

1) When I try to use Outlook for the mail merge, there is no mail merge
option in my pull down list within Outlook. I use Outlook 2003??

2) When I go to Word and try and use mail merge, when I get to the place
where "Use existing list" is checked, instead of seeing the file
"OMM2.doc"
what I see is a Browse box.

I'm not sure what I'm doing wrong??

Dave

"Graham Mayor" wrote:

See http://www.gmayor.com/mailmerge_from_outlook.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Polar Bear Dave wrote:
I'm using mail merge to create mailing labels. I want to use the
Outlook Contacts folder for the names and addresses. When I select
the folder I get the following error message -

This operation cannot be completed because of a dialog or database
engine failure. Try again later.

Any thoughts?