Our users are using Microsoft Word through a Citrix Client. One particular
user has problems no matter what computer they log in from. When attempting
to access a particular document that serves as a template (unofficially) as a
letterhead. This user is missing part of the letterhead when printing. No
other user is experiencing this problem. I rebuilt their profile within
Citrix and made the user had all rights and am at a loss for what to do at
this point. Could macros play a role in this? What other possible cause
could there be?