Hi, H. Kaur. That link works for me. "Not working" as in does Word or
your browser stop responding when you click on the link, or does Word or
your browser close when you click on the link, or do you get an error
message (and if so, what does the error message say?)? As another
guess, if you are using a firewall, add the Office site to your list of
trusted sites and/or allow Office to access the internet.

H. Kaur wrote:
Hello garfield-n-odie,

"Not-working" as in unable to download any templates.
This machine is as clean as a whistle. The cache is cleaned upon closing the
window and I run Acronis after every web session without fail. There's not a
crumb left.

This is the link to the particular template I am trying to download -
http://office.microsoft.com/en-us/te...389821033.aspx

As mentioned before, I've never encountered a problem, and I've been d/l
templates for years from the MS site. I can not access the page for reporting
problems with the website either.

Very strange...


"garfield-n-odie" wrote:


Not sure what you mean by "not working". As a guess, try clearing your web browser's cache (for example, in Internet Explorer, click on Tools | Internet Options | General | Delete Files).

"K. Kaur" wrote:


Links are not working for downloading Office 2003 templates. I'm trying to download a single fax template but unable. Other downloads (i.e.: applications/tools from Office 2003 site) are working.

Anyone else having this problem? Any ideas why this is occurring? Never had a problem before.