Good point.
Ken
"Graham Mayor" wrote in message
...
My guess is that those with problems don't have Acrobat reader installed
and are trying to open the file in Word.
--
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
Ken wrote:
Using Adobe Acrobat Version 6 I convert Word Docs to pdf files. I
send out these files customers and most can open and read them.
However around 5% say in the email body is a mass of gobbledy gook
and can't open or read the file..
I see on my Adobe software it is saved to be backward compatible to
be read by version 5 onwards and wondered if the recipient had an
earlier version it would cause the problem. I could change the
settings to make it further backward compatible but it seem to
balloon the file size.
Any help appreciated and sorry if not quite the right NG but couldn't
find any other.
Ken