And if that is the case, then zipping the attachment may solve the problem
(but of course they'll have to have a way to unzip them).
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site:
http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
"TF" terryfarrell%40%6d%73%6e%2ecom wrote in message
...
Ken
Is it always the same recipients who are reading it as gobbledygook? It
may
be a problem with the ISP/carrier that is destroying the attachments
(overzealous AV).
--
Terry Farrell - Word MVP
http://word.mvps.org/
"Ken" Reply to NG only wrote in message
...
: No being sent as attachment. We send several hundred each month to
differing
: people and only a handful of people each month report this problem.
:
: Ken
:
:
:
: "Suzanne S. Barnhill" wrote in message
: ...
: In addition to Graham's point, if you are sending the PDF as the body
of
: the
: email (as your wording suggests), then it will not be readable even by
: Adobe
: Reader.
:
: --
: Suzanne S. Barnhill
: Microsoft MVP (Word)
: Words into Type
: Fairhope, Alabama USA
: Word MVP FAQ site: http://word.mvps.org
: Email cannot be acknowledged; please post all follow-ups to the
newsgroup
: so
: all may benefit.
:
: "Ken" Reply to NG only wrote in message
: ...
: Using Adobe Acrobat Version 6 I convert Word Docs to pdf files. I
send
: out
: these files customers and most can open and read them. However around
5%
: say
: in the email body is a mass of gobbledy gook and can't open or read
the
: file..
:
: I see on my Adobe software it is saved to be backward compatible to
be
: read
: by version 5 onwards and wondered if the recipient had an earlier
version
: it
: would cause the problem. I could change the settings to make it
further
: backward compatible but it seem to balloon the file size.
:
: Any help appreciated and sorry if not quite the right NG but couldn't
: find
: any other.
:
: Ken
:
:
:
:
: