[Barb]

Toolbar at the top: View - Toolbars - Mail Merge.
Toolbar at the left: Task Pane - Mail Merge.

Yes, I've even tried using various fields, so see if maybe a character is
causing this problem, but it still isn't working.

I've done mail merges tons of times before, but for some reason this has me
stumped. It's not even creating 1 file with multiple pages... just 1 page
for the 1st name in the Outlook list that I'm using, although when I 'scroll'
thru the Mail Merged document and turn on the ABC button it shows all of
the names.

Could there be an issue with my Word?

Thanks, Barb


"Doug Robbins - Word MVP" wrote:

What do you mean by the toolbar at the top and the toolbar from the left
side?

Are you sure that the data in the field that is being selected for the
filenames consists of valid characters for file names?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Barb" wrote in message
...
It didn't... I tried it from the toolbar at the top, then from the toolbar
on
the left side... neither worked.
The add-in seems very easy, but can't understand why this isn't working.
Thanks,
Barb

"Doug Robbins - Word MVP" wrote:

I suggest that you turn on the Mail Merge Toolbar by selecting Toolbars
from
the View menu and then check the Mail Merge item. That toolbar has all
of
the necessary buttons on it for performing the whole mail merge
operation.
After you have set up the mail merge main document, then click on the
button
on that toolbar for Merge to New Document and see if that makes any
difference.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Barb" wrote in message
...
I've read thru almost every post regarding this issue, have downloaded
the
add-in and run my mail merge over and over again and keep getting the
same
results. I've rebooted, opened word first, etc, but...
When I get to the "Edit inidividual letters" part, select ALL, click
YES
to
create separate doc, select Filename Field (File As) and Browse to the
folder
I want to save them in... I get 1 file... just the first one of 27, and
it
shows up on 3 pages, instead of 1.
I'm running Word 2003 on XP box.
What am I missing?
Thanks, Barb