[finalword]

It sounds like the pictures are not actually embedded into the document but
rather an INCLUDEPICTURE field is there that is grabbing the picture from an
protected area (your firm Intranet). There is a quick way to tell:
---Go to Word Options | View Tab
--Check Field Codes and make sure you are viewing all formatting characters
(i.e. non-printing characters)
--Choose OK
--Look in the document where your pictures should be and see if you have an
INCLUDEPICTURE field code instead.

If this is the case, you will need to copy the picture and paste it into a
graphics program like paint and save it. Then add it back to the document,
deleting the IncludePicture field.

"Jeff" wrote:

We recently converted to Office 2007 and I have a question on Word 2007. I
have multiple documents that were created in Word 2003 that we received from
other companies that have their logo. In Word 2003 when we open them we are
prompted for our ID and Password for our firewall, once entered the logo
appears. In Word 2007 we are not prompted for our ID and password and the
logo does not appear. Any ideas?