Graham,

It's been a while since I had to use the document which is while it's taken
a while to get back to this and I didn't have reply notification ticked. So
to carry on...

I've got the full version of Acrobat (v5) but am using Acrobat Reader V7.
The template whose font keeps defaulting back to Times New Roman is a
template I've created myself, not called normal.dot.

Any ideas on how to fix this?

Thanks again
Jenny



"Graham Mayor" wrote:

It is not the reader that is problematical. Only the full version.

You cannot avoid using normal.dot. It is an essential system file. You can
personalise the original to some extent but for your own personal document
types you should create individual document templates. What you can't do,
and have it work correctly, is save a document as normal.dot. Only Word can
create normal.dot, so if this is what you have done, rename normal.dot to
oldnormal.dot and let Word correct the problem.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Jenny wrote:
I do have Acrobat 7 reader. I did read somewhere about Acrobat 7
stuffing things up but didn't think it was my problem but perhaps it
is.
I created a new template and am not using normal.dot.

Thanks
Jenny

"Graham Mayor" wrote:

Do you have Acrobat 7? This prevents changes being made to the
normal.dot template?
Is this a document template you have created or did you save a
document as normal.dot? You cannot create a normal.dot template this
way.
Provided the font is installed, there is no font substitution
involved, and the active printer is capable of printing it, there is
no reason why a template set up to use a particular font shouldn't
use it.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




Jenny wrote:
Hi,

I'm using Word XP and have created a new template which should not
be using Times New Roman font at all.
Yet, when I go to use the Normal style which is set to use Frutiger,
not Times New Roman, it changes to Times New Roman.
My experience with previous versions of Word did not do this, once
I'd changed a style, it would stick but it isn't now.
Is it just a setting I've missed?
Thanks

Jenny