I can easily reproduce this on several machines. I am using Word 2003 SP1.
When you configure your toolbars, the state of those bars is saved to
Normal.dot. Word appears to correctly save the state of all bars EXCEPT for
the Outlining Bar. If I turn this bar ON, and close Word... it will ask me
if you want to save changes to Normal.dot (since I turned on to have it alert
me to changes) and I say "YES" and then next time I load Word the Outlining
toolbar is OFF again!

I an easily reproduce this bug on more than one machine.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

I agree but my problem is a little different. Mormal.dot will not refresh.
None of my changes stick. Cumstomization of the tool bars or menu bars is not
being saved. All of the pre set tool bars work fine. I can turn them of and
on ok. I just can't save custom changes. I also am using Word SP1 and XP with
SP2.

"Aaron Elder [MSFT]" wrote:

I can easily reproduce this on several machines. I am using Word 2003 SP1.
When you configure your toolbars, the state of those bars is saved to
Normal.dot. Word appears to correctly save the state of all bars EXCEPT for
the Outlining Bar. If I turn this bar ON, and close Word... it will ask me
if you want to save changes to Normal.dot (since I turned on to have it alert
me to changes) and I say "YES" and then next time I load Word the Outlining
toolbar is OFF again!

I an easily reproduce this bug on more than one machine.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Do you have Acrobat 7 installed?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"aco" wrote in message
...
I agree but my problem is a little different. Mormal.dot will not refresh.
None of my changes stick. Cumstomization of the tool bars or menu bars is
not
being saved. All of the pre set tool bars work fine. I can turn them of
and
on ok. I just can't save custom changes. I also am using Word SP1 and XP
with
SP2.

"Aaron Elder [MSFT]" wrote:

I can easily reproduce this on several machines. I am using Word 2003
SP1.
When you configure your toolbars, the state of those bars is saved to
Normal.dot. Word appears to correctly save the state of all bars EXCEPT
for
the Outlining Bar. If I turn this bar ON, and close Word... it will ask
me
if you want to save changes to Normal.dot (since I turned on to have it
alert
me to changes) and I say "YES" and then next time I load Word the
Outlining
toolbar is OFF again!

I an easily reproduce this bug on more than one machine.

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

Yes i have Acrobat 7 installed!
Sounds like this could be a problem.

"Suzanne S. Barnhill" wrote:

Do you have Acrobat 7 installed?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"aco" wrote in message
...
I agree but my problem is a little different. Mormal.dot will not refresh.
None of my changes stick. Cumstomization of the tool bars or menu bars is
not
being saved. All of the pre set tool bars work fine. I can turn them of
and
on ok. I just can't save custom changes. I also am using Word SP1 and XP
with
SP2.

"Aaron Elder [MSFT]" wrote:

I can easily reproduce this on several machines. I am using Word 2003
SP1.
When you configure your toolbars, the state of those bars is saved to
Normal.dot. Word appears to correctly save the state of all bars EXCEPT
for
the Outlining Bar. If I turn this bar ON, and close Word... it will ask
me
if you want to save changes to Normal.dot (since I turned on to have it
alert
me to changes) and I say "YES" and then next time I load Word the
Outlining
toolbar is OFF again!

I an easily reproduce this bug on more than one machine.

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

More background ... this is a new computer activated a week ago. I loaded a
few pieces of software on before i activated the Office 2003 package. I am
pretty sure Acrobat 7 was one of them. And I set up the home network at the
same time. When I activated the Office package ... Outlook was the first
program run and i was able to save the only change to the normal.dot.

Based on the comment regarding Acrobat 7 ... I uninstalled Acrobat 7. And it
opened normal.dot for refreshing and saving now customization. Thank you.

Now the next question ... how do I load Acrobat 7 so it won't interfer with
normal.dot?

"over3" wrote:

Yes i have Acrobat 7 installed!
Sounds like this could be a problem.

"Suzanne S. Barnhill" wrote:

Do you have Acrobat 7 installed?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"aco" wrote in message
...
I agree but my problem is a little different. Mormal.dot will not refresh.
None of my changes stick. Cumstomization of the tool bars or menu bars is
not
being saved. All of the pre set tool bars work fine. I can turn them of
and
on ok. I just can't save custom changes. I also am using Word SP1 and XP
with
SP2.

"Aaron Elder [MSFT]" wrote:

I can easily reproduce this on several machines. I am using Word 2003
SP1.
When you configure your toolbars, the state of those bars is saved to
Normal.dot. Word appears to correctly save the state of all bars EXCEPT
for
the Outlining Bar. If I turn this bar ON, and close Word... it will ask
me
if you want to save changes to Normal.dot (since I turned on to have it
alert
me to changes) and I say "YES" and then next time I load Word the
Outlining
toolbar is OFF again!

I an easily reproduce this bug on more than one machine.

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

There's a registry patch which will stop the add-in loading, listed on my
web site at http://www.gmayor.com/lose_that_adob...at_toolbar.htm, but
this also removes the functionality that the add-in provides between Word
and Acrobat, so is only a temporary solution until someone puts the boot in
at Adobe.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




over3 wrote:
More background ... this is a new computer activated a week ago. I
loaded a few pieces of software on before i activated the Office 2003
package. I am pretty sure Acrobat 7 was one of them. And I set up the
home network at the same time. When I activated the Office package
... Outlook was the first program run and i was able to save the only
change to the normal.dot.

Based on the comment regarding Acrobat 7 ... I uninstalled Acrobat 7.
And it opened normal.dot for refreshing and saving now customization.
Thank you.

Now the next question ... how do I load Acrobat 7 so it won't
interfer with normal.dot?

"over3" wrote:

Yes i have Acrobat 7 installed!
Sounds like this could be a problem.

"Suzanne S. Barnhill" wrote:

Do you have Acrobat 7 installed?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.

"aco" wrote in message
...
I agree but my problem is a little different. Mormal.dot will not
refresh. None of my changes stick. Cumstomization of the tool bars
or menu bars is not being saved. All of the pre set tool bars work
fine. I can turn them of and on ok. I just can't save custom
changes. I also am using Word SP1 and XP with SP2.

"Aaron Elder [MSFT]" wrote:

I can easily reproduce this on several machines. I am using Word
2003 SP1. When you configure your toolbars, the state of those
bars is saved to Normal.dot. Word appears to correctly save the
state of all bars EXCEPT for the Outlining Bar. If I turn this
bar ON, and close Word... it will ask me if you want to save
changes to Normal.dot (since I turned on to have it alert me to
changes) and I say "YES" and then next time I load Word the
Outlining toolbar is OFF again!

I an easily reproduce this bug on more than one machine.

--
This posting is provided "AS IS" with no warranties, and confers
no rights.

Yes, unfortunately Adobe's latest dumb idea is to set the Saved property of
Normal.dot to True so that it is never saved on quitting Word. Until this is
fixed, the only workaround is to save Normal.dot manually by pressing Shift
while clicking on the File menu, then selecting Save All.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"over3" wrote in message
...
Yes i have Acrobat 7 installed!
Sounds like this could be a problem.

"Suzanne S. Barnhill" wrote:

Do you have Acrobat 7 installed?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"aco" wrote in message
...
I agree but my problem is a little different. Mormal.dot will not
refresh.
None of my changes stick. Cumstomization of the tool bars or menu bars
is
not
being saved. All of the pre set tool bars work fine. I can turn them
of
and
on ok. I just can't save custom changes. I also am using Word SP1 and
XP
with
SP2.

"Aaron Elder [MSFT]" wrote:

I can easily reproduce this on several machines. I am using Word
2003
SP1.
When you configure your toolbars, the state of those bars is saved
to
Normal.dot. Word appears to correctly save the state of all bars
EXCEPT
for
the Outlining Bar. If I turn this bar ON, and close Word... it will
ask
me
if you want to save changes to Normal.dot (since I turned on to have
it
alert
me to changes) and I say "YES" and then next time I load Word the
Outlining
toolbar is OFF again!

I an easily reproduce this bug on more than one machine.

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

Thanks. The "dumd idea" is almost worse than a "virus". I can protect from a
virus but internal program defalts cannot even be detected to the regula
user. Without your help i probably would have sent the computer back to
reload XP or Office. Thanks again

Does Adobe know this is a pronlem that needs to be remedied or are they
hardheaded?


"Suzanne S. Barnhill" wrote:

Yes, unfortunately Adobe's latest dumb idea is to set the Saved property of
Normal.dot to True so that it is never saved on quitting Word. Until this is
fixed, the only workaround is to save Normal.dot manually by pressing Shift
while clicking on the File menu, then selecting Save All.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"over3" wrote in message
...
Yes i have Acrobat 7 installed!
Sounds like this could be a problem.

"Suzanne S. Barnhill" wrote:

Do you have Acrobat 7 installed?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"aco" wrote in message
...
I agree but my problem is a little different. Mormal.dot will not
refresh.
None of my changes stick. Cumstomization of the tool bars or menu bars
is
not
being saved. All of the pre set tool bars work fine. I can turn them
of
and
on ok. I just can't save custom changes. I also am using Word SP1 and
XP
with
SP2.

"Aaron Elder [MSFT]" wrote:

I can easily reproduce this on several machines. I am using Word
2003
SP1.
When you configure your toolbars, the state of those bars is saved
to
Normal.dot. Word appears to correctly save the state of all bars
EXCEPT
for
the Outlining Bar. If I turn this bar ON, and close Word... it will
ask
me
if you want to save changes to Normal.dot (since I turned on to have
it
alert
me to changes) and I say "YES" and then next time I load Word the
Outlining
toolbar is OFF again!

I an easily reproduce this bug on more than one machine.

--
This posting is provided "AS IS" with no warranties, and confers no
rights.