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#1
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I run Word and has Acrobat Professional 7 installed on my pc as well. I have
the same set-ups on my desktop and laptop. Both runs on WinXP SP2. On my desktop, when using Word, I noticed that my system slows down when I switched from one Word document to another word document (or other applications for that matter). My desktop will hang with the hour glass for at least 15 seconds whenever I does that. The same problem does not arise in my laptop. I have checked all the places that I know of to check (options etc) but to no avail. Can someone please advise? Thanks. |
#3
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Thanks, John but that is definitely NOT THE problem. I have a 1 Gb RAM and
the problem happens even if I have NO other windows open. "John McGhie [MVP - Word and Word Macinto" wrote: This is a classic sign that you do not have enough "Memory" in the computer. Talk to your system administrator about adding RAM to your desktop PC. On 31/3/06 3:22 PM, in article , "Block306" wrote: I run Word and has Acrobat Professional 7 installed on my pc as well. I have the same set-ups on my desktop and laptop. Both runs on WinXP SP2. On my desktop, when using Word, I noticed that my system slows down when I switched from one Word document to another word document (or other applications for that matter). My desktop will hang with the hour glass for at least 15 seconds whenever I does that. The same problem does not arise in my laptop. I have checked all the places that I know of to check (options etc) but to no avail. Can someone please advise? Thanks. -- Please reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
#4
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Yeah. I agree that it's unlikely to be a RAM issue if you have 1 GB of RAM.
However, do me a favour and have a look in Control panelSystem and see if all of that RAM is still responding... I had to replace a motherboard recently because it kept spitting out one stick of RAM, effectively cutting me back to half the installed RAM. When you say "no other windows open", how many other "applications" do you have open? If Word is the only application open, and even if only half your RAM is responding, it should still switch windows briskly. OK, we're going to have to get scientific here. Open Task Manager, set up graphs for CPU and Disk Paging and watch what's going on when you switch from one app to the other. If it's pounding the disk, chances are it's paging, which means "something" is gobbling the available memory. If it's maxing the CPU, chances are the AntiVirus is going off its head. We could sit around guessing about what it "might" be all night: we need to go look :-) Cheers On 1/4/06 6:02 PM, in article , "Block306" wrote: Thanks, John but that is definitely NOT THE problem. I have a 1 Gb RAM and the problem happens even if I have NO other windows open. "John McGhie [MVP - Word and Word Macinto" wrote: This is a classic sign that you do not have enough "Memory" in the computer. Talk to your system administrator about adding RAM to your desktop PC. On 31/3/06 3:22 PM, in article , "Block306" wrote: I run Word and has Acrobat Professional 7 installed on my pc as well. I have the same set-ups on my desktop and laptop. Both runs on WinXP SP2. On my desktop, when using Word, I noticed that my system slows down when I switched from one Word document to another word document (or other applications for that matter). My desktop will hang with the hour glass for at least 15 seconds whenever I does that. The same problem does not arise in my laptop. I have checked all the places that I know of to check (options etc) but to no avail. Can someone please advise? Thanks. -- Please reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 -- Please reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
#5
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Dear John,
I have experienced the same problem (my home computer switches instantly between documents; my dual core work station (1 GB of Ram) takes several seconds to switch. I will check the RAM availability. When I run task master, I see a huge spike of activity (20-40% CPU used for 1-2 seconds each time the document is switched. HP says they have no idea why. "John McGhie [MVP - Word and Word Macinto" wrote: Yeah. I agree that it's unlikely to be a RAM issue if you have 1 GB of RAM. However, do me a favour and have a look in Control panelSystem and see if all of that RAM is still responding... I had to replace a motherboard recently because it kept spitting out one stick of RAM, effectively cutting me back to half the installed RAM. When you say "no other windows open", how many other "applications" do you have open? If Word is the only application open, and even if only half your RAM is responding, it should still switch windows briskly. OK, we're going to have to get scientific here. Open Task Manager, set up graphs for CPU and Disk Paging and watch what's going on when you switch from one app to the other. If it's pounding the disk, chances are it's paging, which means "something" is gobbling the available memory. If it's maxing the CPU, chances are the AntiVirus is going off its head. We could sit around guessing about what it "might" be all night: we need to go look :-) Cheers On 1/4/06 6:02 PM, in article , "Block306" wrote: Thanks, John but that is definitely NOT THE problem. I have a 1 Gb RAM and the problem happens even if I have NO other windows open. "John McGhie [MVP - Word and Word Macinto" wrote: This is a classic sign that you do not have enough "Memory" in the computer. Talk to your system administrator about adding RAM to your desktop PC. On 31/3/06 3:22 PM, in article , "Block306" wrote: I run Word and has Acrobat Professional 7 installed on my pc as well. I have the same set-ups on my desktop and laptop. Both runs on WinXP SP2. On my desktop, when using Word, I noticed that my system slows down when I switched from one Word document to another word document (or other applications for that matter). My desktop will hang with the hour glass for at least 15 seconds whenever I does that. The same problem does not arise in my laptop. I have checked all the places that I know of to check (options etc) but to no avail. Can someone please advise? Thanks. -- Please reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 -- Please reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
#6
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Dear John,
When I looked into the Task manager, I found that at times 60% of memory was in use. I disabled Adobe Version Cue to reduce memory load to around 35%. On the hope that you were correct about memory being the problem, I upgraded the memory to 2 GB. Memory usage is now low, but the problem is unchanged, so memory is not the problem. I also disabled Norton 2006 AV and NIS, but these changes also had no effect. "John McGhie [MVP - Word and Word Macinto" wrote: Yeah. I agree that it's unlikely to be a RAM issue if you have 1 GB of RAM. However, do me a favour and have a look in Control panelSystem and see if all of that RAM is still responding... I had to replace a motherboard recently because it kept spitting out one stick of RAM, effectively cutting me back to half the installed RAM. When you say "no other windows open", how many other "applications" do you have open? If Word is the only application open, and even if only half your RAM is responding, it should still switch windows briskly. OK, we're going to have to get scientific here. Open Task Manager, set up graphs for CPU and Disk Paging and watch what's going on when you switch from one app to the other. If it's pounding the disk, chances are it's paging, which means "something" is gobbling the available memory. If it's maxing the CPU, chances are the AntiVirus is going off its head. We could sit around guessing about what it "might" be all night: we need to go look :-) Cheers On 1/4/06 6:02 PM, in article , "Block306" wrote: Thanks, John but that is definitely NOT THE problem. I have a 1 Gb RAM and the problem happens even if I have NO other windows open. "John McGhie [MVP - Word and Word Macinto" wrote: This is a classic sign that you do not have enough "Memory" in the computer. Talk to your system administrator about adding RAM to your desktop PC. On 31/3/06 3:22 PM, in article , "Block306" wrote: I run Word and has Acrobat Professional 7 installed on my pc as well. I have the same set-ups on my desktop and laptop. Both runs on WinXP SP2. On my desktop, when using Word, I noticed that my system slows down when I switched from one Word document to another word document (or other applications for that matter). My desktop will hang with the hour glass for at least 15 seconds whenever I does that. The same problem does not arise in my laptop. I have checked all the places that I know of to check (options etc) but to no avail. Can someone please advise? Thanks. -- Please reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 -- Please reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
#7
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Guys,
This has started happening on my Vaio laptopn in the last 10 days. Was fine before. Unsure what I might have done. Did anyone find out definitively what the problem was? Thanks. "Bioatty" wrote: Dear John, When I looked into the Task manager, I found that at times 60% of memory was in use. I disabled Adobe Version Cue to reduce memory load to around 35%. On the hope that you were correct about memory being the problem, I upgraded the memory to 2 GB. Memory usage is now low, but the problem is unchanged, so memory is not the problem. I also disabled Norton 2006 AV and NIS, but these changes also had no effect. "John McGhie [MVP - Word and Word Macinto" wrote: Yeah. I agree that it's unlikely to be a RAM issue if you have 1 GB of RAM. However, do me a favour and have a look in Control panelSystem and see if all of that RAM is still responding... I had to replace a motherboard recently because it kept spitting out one stick of RAM, effectively cutting me back to half the installed RAM. When you say "no other windows open", how many other "applications" do you have open? If Word is the only application open, and even if only half your RAM is responding, it should still switch windows briskly. OK, we're going to have to get scientific here. Open Task Manager, set up graphs for CPU and Disk Paging and watch what's going on when you switch from one app to the other. If it's pounding the disk, chances are it's paging, which means "something" is gobbling the available memory. If it's maxing the CPU, chances are the AntiVirus is going off its head. We could sit around guessing about what it "might" be all night: we need to go look :-) Cheers On 1/4/06 6:02 PM, in article , "Block306" wrote: Thanks, John but that is definitely NOT THE problem. I have a 1 Gb RAM and the problem happens even if I have NO other windows open. "John McGhie [MVP - Word and Word Macinto" wrote: This is a classic sign that you do not have enough "Memory" in the computer. Talk to your system administrator about adding RAM to your desktop PC. On 31/3/06 3:22 PM, in article , "Block306" wrote: I run Word and has Acrobat Professional 7 installed on my pc as well. I have the same set-ups on my desktop and laptop. Both runs on WinXP SP2. On my desktop, when using Word, I noticed that my system slows down when I switched from one Word document to another word document (or other applications for that matter). My desktop will hang with the hour glass for at least 15 seconds whenever I does that. The same problem does not arise in my laptop. I have checked all the places that I know of to check (options etc) but to no avail. Can someone please advise? Thanks. -- Please reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 -- Please reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
#8
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The solution suggested by Beth is the correct one, it is not a RAM issue.
I was looking from year a solution to this problem, when I disabled the Adobe add-in the switching between documents became fast. |
#9
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On Friday, 31 March 2006 06:22:01 UTC+1, Block306 wrote:
I run Word and has Acrobat Professional 7 installed on my pc as well. I have the same set-ups on my desktop and laptop. Both runs on WinXP SP2. On my desktop, when using Word, I noticed that my system slows down when I switched from one Word document to another word document (or other applications for that matter). My desktop will hang with the hour glass for at least 15 seconds whenever I does that. The same problem does not arise in my laptop. I have checked all the places that I know of to check (options etc) but to no avail. Can someone please advise? Thanks. Well, for me it appeared to be the Google drive addin! I disabled it, and now it seems to have gone back to normal! |
#10
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On Friday, March 31, 2006 at 1:22:01 AM UTC-4, Block306 wrote:
I run Word and has Acrobat Professional 7 installed on my pc as well. I have the same set-ups on my desktop and laptop. Both runs on WinXP SP2. On my desktop, when using Word, I noticed that my system slows down when I switched from one Word document to another word document (or other applications for that matter). My desktop will hang with the hour glass for at least 15 seconds whenever I does that. The same problem does not arise in my laptop. I have checked all the places that I know of to check (options etc) but to no avail. Can someone please advise? Thanks. I had the same issue as everyone else. the problem was resolved by signing out of Google Drive in MS-word. I'm guessing it was syncing every time I switched documents. |
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