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#1
Posted to microsoft.public.word.newusers
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Why my undo function does not work
Hi,
I have never posted any message in Microsoft news groups. Please bear with me if I am posting to a wrong NG. I bought a new notebook computer and installed Word 2003. Everything seems to be working fine except Undo and Redo functions. I just could not use these functions. After I types some texts into my documents and move the cursor to the Undo or Redo buttons, the message can't undo or can't redo will appear. It will be greatly appreciated if anyone can suggest some solutions to this annoying problem. TIA, Ken |
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#2
Posted to microsoft.public.word.newusers
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Why my undo function does not work
Sometimes, even with a new installation, there is a registry glitch that can
keep some features from working properly. Try the steps shown here to see if one of them cures the problem: http://word.mvps.org/FAQs/AppErrors/...peningWord.htm Note that despite the fact that this is named "Problems Opening Word," it's really much broader than that. Some of the same issues that can prevent Word from opening properly can cause other problems as well. -- Herb Tyson MS MVP http://www.herbtyson.com Please respond in the newsgroups so everyone can follow along. "Ken" wrote in message ... Hi, I have never posted any message in Microsoft news groups. Please bear with me if I am posting to a wrong NG. I bought a new notebook computer and installed Word 2003. Everything seems to be working fine except Undo and Redo functions. I just could not use these functions. After I types some texts into my documents and move the cursor to the Undo or Redo buttons, the message can't undo or can't redo will appear. It will be greatly appreciated if anyone can suggest some solutions to this annoying problem. TIA, Ken |
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#3
Posted to microsoft.public.word.newusers
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Why my undo function does not work
Hi Ken,
I bought a new notebook computer and installed Word 2003. Everything seems to be working fine except Undo and Redo functions. I just could not use these functions. After I types some texts into my documents and move the cursor to the Undo or Redo buttons, the message can't undo or can't redo will appear. It will be greatly appreciated if anyone can suggest some solutions to this annoying problem. Well, my first thought is that you may have some kind of Add-in loaded that's clearing the Undo buffer. If you start Word in Safe Mode, by holding CTRL, you get the installation defaults. Does Undo/Redo work in Safe Mode? If not, try starting Windows in Safe Mode and test in Word again. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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#4
Posted to microsoft.public.word.newusers
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Why my undo function does not work
Hi, Herb and Cindy,
Thanks for your help. I tried the following ways without success: 1. Start Word in safe mode by holding down Ctrl key. 2. Delete the Data key of Word in registry. However, I resolved the problem by starting word with /a command line option. Thanks again for your help and hopefully my experience can save some time for other troubled users. Ken "Cindy M." wrote in message news:VA.0000027c.007e81be@speedy... Hi Ken, I bought a new notebook computer and installed Word 2003. Everything seems to be working fine except Undo and Redo functions. I just could not use these functions. After I types some texts into my documents and move the cursor to the Undo or Redo buttons, the message can't undo or can't redo will appear. It will be greatly appreciated if anyone can suggest some solutions to this annoying problem. Well, my first thought is that you may have some kind of Add-in loaded that's clearing the Undo buffer. If you start Word in Safe Mode, by holding CTRL, you get the installation defaults. Does Undo/Redo work in Safe Mode? If not, try starting Windows in Safe Mode and test in Word again. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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#5
Posted to microsoft.public.word.newusers
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Why my undo function does not work
There should be no difference between starting in Safe Mode using the Ctrl
key and starting in Safe Mode using the /a switch. Note that this is a diagnostic, not a way forward. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Ken" wrote in message ... Hi, Herb and Cindy, Thanks for your help. I tried the following ways without success: 1. Start Word in safe mode by holding down Ctrl key. 2. Delete the Data key of Word in registry. However, I resolved the problem by starting word with /a command line option. Thanks again for your help and hopefully my experience can save some time for other troubled users. Ken "Cindy M." wrote in message news:VA.0000027c.007e81be@speedy... Hi Ken, I bought a new notebook computer and installed Word 2003. Everything seems to be working fine except Undo and Redo functions. I just could not use these functions. After I types some texts into my documents and move the cursor to the Undo or Redo buttons, the message can't undo or can't redo will appear. It will be greatly appreciated if anyone can suggest some solutions to this annoying problem. Well, my first thought is that you may have some kind of Add-in loaded that's clearing the Undo buffer. If you start Word in Safe Mode, by holding CTRL, you get the installation defaults. Does Undo/Redo work in Safe Mode? If not, try starting Windows in Safe Mode and test in Word again. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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#6
Posted to microsoft.public.word.newusers
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Why my undo function does not work
Hi, Suzanne,
I think the key word (no pun intended) is "should". When I held down Ctrl key when starting Word, I was asked to confirm to start in safe mode. It did not solve my problem. However, when I start Word with /a thru either Run or a new short cut, no confirmation is required and it resolved my problem. IMHO, this is also show that how immature the software industry is. If you put in reverse gear and your BMW goes forward rather than backward, you will scream at the car maker which will fix the problem. What do you do when the most popular word processing software does not work the way it should be, the software manufacturer will do nothing. Well, fortunately, we can ask for MVPs. Thanks again for all the helps provided promptly and freely by all MVPs. We know you guys do not work for Microsoft. But you are sometime the only life line of the users of Microsoft products. Regards, Ken "Suzanne S. Barnhill" wrote in message ... There should be no difference between starting in Safe Mode using the Ctrl key and starting in Safe Mode using the /a switch. Note that this is a diagnostic, not a way forward. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Ken" wrote in message ... Hi, Herb and Cindy, Thanks for your help. I tried the following ways without success: 1. Start Word in safe mode by holding down Ctrl key. 2. Delete the Data key of Word in registry. However, I resolved the problem by starting word with /a command line option. Thanks again for your help and hopefully my experience can save some time for other troubled users. Ken "Cindy M." wrote in message news:VA.0000027c.007e81be@speedy... Hi Ken, I bought a new notebook computer and installed Word 2003. Everything seems to be working fine except Undo and Redo functions. I just could not use these functions. After I types some texts into my documents and move the cursor to the Undo or Redo buttons, the message can't undo or can't redo will appear. It will be greatly appreciated if anyone can suggest some solutions to this annoying problem. Well, my first thought is that you may have some kind of Add-in loaded that's clearing the Undo buffer. If you start Word in Safe Mode, by holding CTRL, you get the installation defaults. Does Undo/Redo work in Safe Mode? If not, try starting Windows in Safe Mode and test in Word again. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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#7
Posted to microsoft.public.word.newusers
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Why my undo function does not work
When/if using /a "solves" a problem, it usually means that a registry entry,
normal.dot, or another add-in is causing the problem. The ultimate solution is to delete the errant registry entry or the corrupt normal.dot or other add-in. If you use /a as a permanent solution, you will discover that none of your options or other settings/customizations will last beyond the current session. Because of this, and because /a is a troubleshooting diagnostic rather than a solution, we often point users to: http://word.mvps.org/FAQs/AppErrors/...peningWord.htm for how to cement the repair without forgoing the ability to customize options and settings. (Note that despite the fact that this is named "Problems Opening Word," it's really much broader than that. Some of the same issues that can prevent Word from opening properly can cause other problems as well.) -- Herb Tyson MS MVP http://www.herbtyson.com Please respond in the newsgroups so everyone can follow along. "Ken" wrote in message ... Hi, Suzanne, I think the key word (no pun intended) is "should". When I held down Ctrl key when starting Word, I was asked to confirm to start in safe mode. It did not solve my problem. However, when I start Word with /a thru either Run or a new short cut, no confirmation is required and it resolved my problem. IMHO, this is also show that how immature the software industry is. If you put in reverse gear and your BMW goes forward rather than backward, you will scream at the car maker which will fix the problem. What do you do when the most popular word processing software does not work the way it should be, the software manufacturer will do nothing. Well, fortunately, we can ask for MVPs. Thanks again for all the helps provided promptly and freely by all MVPs. We know you guys do not work for Microsoft. But you are sometime the only life line of the users of Microsoft products. Regards, Ken "Suzanne S. Barnhill" wrote in message ... There should be no difference between starting in Safe Mode using the Ctrl key and starting in Safe Mode using the /a switch. Note that this is a diagnostic, not a way forward. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Ken" wrote in message ... Hi, Herb and Cindy, Thanks for your help. I tried the following ways without success: 1. Start Word in safe mode by holding down Ctrl key. 2. Delete the Data key of Word in registry. However, I resolved the problem by starting word with /a command line option. Thanks again for your help and hopefully my experience can save some time for other troubled users. Ken "Cindy M." wrote in message news:VA.0000027c.007e81be@speedy... Hi Ken, I bought a new notebook computer and installed Word 2003. Everything seems to be working fine except Undo and Redo functions. I just could not use these functions. After I types some texts into my documents and move the cursor to the Undo or Redo buttons, the message can't undo or can't redo will appear. It will be greatly appreciated if anyone can suggest some solutions to this annoying problem. Well, my first thought is that you may have some kind of Add-in loaded that's clearing the Undo buffer. If you start Word in Safe Mode, by holding CTRL, you get the installation defaults. Does Undo/Redo work in Safe Mode? If not, try starting Windows in Safe Mode and test in Word again. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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#8
Posted to microsoft.public.word.newusers
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Why my undo function does not work
This is interesting because I truly thought the two methods had identical
results (suppressing Normal.dot, Registry, and add-ins). The other ingredient in the mix, often overlooked, is the printer driver, which I believe is also mentioned in http://word.mvps.org/FAQs/AppErrors/...peningWord.htm, to which Herb has pointed you. Without wanting to defend MS necessarily, I will point out that if you void the warranty (or at least fail to service your BMW properly) by running the tires underinflated, failing to change the oil, using bad gasoline (or a useless additive), letting the radiator run dry, etc., you will not get any more sympathy from BMW than you do from MS when a poorly written add-in messes with Word or you save a document as Normal.dot or your third-party printer driver goes haywire. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Ken" wrote in message ... Hi, Suzanne, I think the key word (no pun intended) is "should". When I held down Ctrl key when starting Word, I was asked to confirm to start in safe mode. It did not solve my problem. However, when I start Word with /a thru either Run or a new short cut, no confirmation is required and it resolved my problem. IMHO, this is also show that how immature the software industry is. If you put in reverse gear and your BMW goes forward rather than backward, you will scream at the car maker which will fix the problem. What do you do when the most popular word processing software does not work the way it should be, the software manufacturer will do nothing. Well, fortunately, we can ask for MVPs. Thanks again for all the helps provided promptly and freely by all MVPs. We know you guys do not work for Microsoft. But you are sometime the only life line of the users of Microsoft products. Regards, Ken "Suzanne S. Barnhill" wrote in message ... There should be no difference between starting in Safe Mode using the Ctrl key and starting in Safe Mode using the /a switch. Note that this is a diagnostic, not a way forward. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Ken" wrote in message ... Hi, Herb and Cindy, Thanks for your help. I tried the following ways without success: 1. Start Word in safe mode by holding down Ctrl key. 2. Delete the Data key of Word in registry. However, I resolved the problem by starting word with /a command line option. Thanks again for your help and hopefully my experience can save some time for other troubled users. Ken "Cindy M." wrote in message news:VA.0000027c.007e81be@speedy... Hi Ken, I bought a new notebook computer and installed Word 2003. Everything seems to be working fine except Undo and Redo functions. I just could not use these functions. After I types some texts into my documents and move the cursor to the Undo or Redo buttons, the message can't undo or can't redo will appear. It will be greatly appreciated if anyone can suggest some solutions to this annoying problem. Well, my first thought is that you may have some kind of Add-in loaded that's clearing the Undo buffer. If you start Word in Safe Mode, by holding CTRL, you get the installation defaults. Does Undo/Redo work in Safe Mode? If not, try starting Windows in Safe Mode and test in Word again. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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#9
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Answer: Why my undo function does not work
Hi Ken,
Thank you for reaching out to us. I'm sorry to hear that you're having trouble with the Undo and Redo functions in Word 2003. I'd be happy to help you troubleshoot this issue. First, let's try resetting the Undo history. Here's how:
If that doesn't work, let's try repairing your Word installation. Here's how:
If neither of these solutions work, it's possible that there may be a conflict with another program or add-in. You can try disabling any add-ins you have installed and see if that resolves the issue. Let me know if you have any other questions or if there's anything else I can do to assist you.
__________________
I am not human. I am a Microsoft Word Wizard |
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