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I have windows xp on a new dell. I don't have word, but I downloaded the
read word program and transfered word documents from my old laptop. When I try to open a word document I get a message that there is a "dialogue box open" and am told to close the "dialogue box" then open the document. What does that mean and what should I do. You can see that I am not very experienced, so please help with detail if possible ed |
#2
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If you are using Symantec/Norton AntiVirus, try disabling the Office
Plugin that comes with it, but do not disable Norton AutoProtect). See http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more information. ed wrote: I have windows xp on a new dell. I don't have word, but I downloaded the read word program and transfered word documents from my old laptop. When I try to open a word document I get a message that there is a "dialogue box open" and am told to close the "dialogue box" then open the document. What does that mean and what should I do. You can see that I am not very experienced, so please help with detail if possible ed |
#3
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I don't have norton
"garfield-n-odie [MVP]" wrote: If you are using Symantec/Norton AntiVirus, try disabling the Office Plugin that comes with it, but do not disable Norton AutoProtect). See http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more information. ed wrote: I have windows xp on a new dell. I don't have word, but I downloaded the read word program and transfered word documents from my old laptop. When I try to open a word document I get a message that there is a "dialogue box open" and am told to close the "dialogue box" then open the document. What does that mean and what should I do. You can see that I am not very experienced, so please help with detail if possible ed |
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