[NSobel]

We have Word 2003 w/SP2 and for some reason can not save a macro. It will
record and you can use it until you close out Word. After that - It's gone.
Any ideas on what is happening. Other PC's w/Sp1 & SP2 work as expected.

[Lene Fredborg]

When you create a macro, that macro is stored in a template. If you did not
do anything to select a template when creating the macro, the macro is most
likely stored in your Normal.dot (in the "Record Macro" dialog box, you
should always pay attention to the "Store macro in" setting - this sets the
customization context, i.e. determines where the macro will be stored).

If the macro is stored in Normal.dot, Normal.dot must be saved in order for
the macro to remain. Normally, a save will be carried out (with or without
your knowledge) when exiting Word. Since the macro is gone when you restart
Word, something prevents Word from saving Normal.dot even if it has been
changed.

Do you have Adobe Acrobat 7 installed? This could prevent Normal.dot from
being saved even if you made changes to it. See:
http://www.gmayor.com/lose_that_adob...at_toolbar.htm

Otherwise, you may have another add-in that prevents the template from being
saved or you may have another macro in your Normal.dot that tells Normal.dot
that is has already been saved. You could try this:

1. Record a macro.

2. Then save Normal.dot at once: press and hold the Shift key while you
select File Save All. If a dialog box opens, asking whether to save changes
to Normal.dot, click Yes.

3. Try to exit and restart Word and check whether the macro is present.

If the macro is there now, you need to find out what prevents Normal.dot
from being saved.

To check whether add-ins are installed, see:
http://word.mvps.org/faqs/customizat...sInstalled.htm

--
Regards
Lene Fredborg
DocTools - Denmark
www.thedoctools.com
Document automation - add-ins, macros and templates for Microsoft Word


"NSobel" wrote:

We have Word 2003 w/SP2 and for some reason can not save a macro. It will
record and you can use it until you close out Word. After that - It's gone.
Any ideas on what is happening. Other PC's w/Sp1 & SP2 work as expected.