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Help123456789 Help123456789 is offline
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Posts: 11
Default can't update word

Trying to do the 10/07 word update and after downloading, I click on the file
(exe) and a box pops up stating "the expected version of the product was not
found on your system"

What does this mean and how can I get the security update?
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JoAnn Paules JoAnn Paules is offline
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Posts: 4,241
Default can't update word

Have you tried just doing a Microsoft update and letting your computer down
the downloading/installing/etc?
http://www.update.microsoft.com

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"Help123456789" wrote in message
...
Trying to do the 10/07 word update and after downloading, I click on the
file
(exe) and a box pops up stating "the expected version of the product was
not
found on your system"

What does this mean and how can I get the security update?


  #3   Report Post  
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Help123456789 Help123456789 is offline
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Posts: 11
Default can't update word



"JoAnn Paules" wrote:

Have you tried just doing a Microsoft update and letting your computer down
the downloading/installing/etc?
http://www.update.microsoft.com

--
Thanks. It is set for auto updates but I did try the link above and it downloaded a few things. I looked at my history and the security update that I am trying to download for word is not on the list of things that I downloaded.
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"Help123456789" wrote in message
...
Trying to do the 10/07 word update and after downloading, I click on the
file
(exe) and a box pops up stating "the expected version of the product was
not
found on your system"

What does this mean and how can I get the security update?


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Posted to microsoft.public.word.docmanagement
Graham Mayor Graham Mayor is offline
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Posts: 19,312
Default can't update word

It could be that because of updates you have already applied, the update you
think you need is inappropriate for your setup.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Help123456789 wrote:
"JoAnn Paules" wrote:

Have you tried just doing a Microsoft update and letting your
computer down
the downloading/installing/etc?
http://www.update.microsoft.com

--
Thanks. It is set for auto updates but I did try the link above and
it downloaded a few things. I looked at my history and the security
update that I am trying to download for word is not on the list of
things that I downloaded. JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"Help123456789" wrote in
message
...
Trying to do the 10/07 word update and after downloading, I click
on the file
(exe) and a box pops up stating "the expected version of the
product was not
found on your system"

What does this mean and how can I get the security update?



  #5   Report Post  
Posted to microsoft.public.word.docmanagement
Help123456789 Help123456789 is offline
external usenet poster
 
Posts: 11
Default can't update word


Maybe. I have many, many problems with word right now and was trying to fix
them. Thought this might help. The other solutions people have mentioned
are incredibliy complicated for me and I started on one of them but I do not
have a file or something that is part of the instructions so I can't do that
one. Just wish this software would actually function.


"Graham Mayor" wrote:

It could be that because of updates you have already applied, the update you
think you need is inappropriate for your setup.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Help123456789 wrote:
"JoAnn Paules" wrote:

Have you tried just doing a Microsoft update and letting your
computer down
the downloading/installing/etc?
http://www.update.microsoft.com

--
Thanks. It is set for auto updates but I did try the link above and
it downloaded a few things. I looked at my history and the security
update that I am trying to download for word is not on the list of
things that I downloaded. JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"Help123456789" wrote in
message
...
Trying to do the 10/07 word update and after downloading, I click
on the file
(exe) and a box pops up stating "the expected version of the
product was not
found on your system"

What does this mean and how can I get the security update?






  #6   Report Post  
Posted to microsoft.public.word.docmanagement
Graham Mayor Graham Mayor is offline
external usenet poster
 
Posts: 19,312
Default can't update word

Repair Word from the original installation disc, then before starting it
attend to http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Help123456789 wrote:
Maybe. I have many, many problems with word right now and was trying
to fix them. Thought this might help. The other solutions people
have mentioned are incredibliy complicated for me and I started on
one of them but I do not have a file or something that is part of the
instructions so I can't do that one. Just wish this software would
actually function.


"Graham Mayor" wrote:

It could be that because of updates you have already applied, the
update you think you need is inappropriate for your setup.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Help123456789 wrote:
"JoAnn Paules" wrote:

Have you tried just doing a Microsoft update and letting your
computer down
the downloading/installing/etc?
http://www.update.microsoft.com

--
Thanks. It is set for auto updates but I did try the link above
and it downloaded a few things. I looked at my history and the
security update that I am trying to download for word is not on
the list of things that I downloaded. JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"Help123456789" wrote in
message
...
Trying to do the 10/07 word update and after downloading, I click
on the file
(exe) and a box pops up stating "the expected version of the
product was not
found on your system"

What does this mean and how can I get the security update?



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