One of our users (with the newest computer and Office 2003) is having a
problem with previously merged documents. The documents are created and
saved with a Main Document Type of Normal Word Document, but when he opens
them they are changed back to a Document Type of Letters and he can't see any
of the merged-in data, he just sees the chevrons and the field name. This
doesn't happen on all merged documents for this user and it doesn't happen to
anyone else.

What settings could be involved in this? We have looked at the
Tools/Optitons/View & Print settings but we don't see anything different from
other users.

Any suggestions would be greatly appreciated.

Thanks.