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"requesting virus scan" problem - yet again
I too have recently started having this problem ( I am using Office 2000
Premium): whenever I try to open Word or a Word document the taskbar shows "requesting virus scan" and the program stops responding. If I leave it alone and do something else, Word will open after about 12 minutes, but is then liable to hang at the slightest provocation. (Incidentally Excel also "requests a virus scan" but this takes less than a second.) I note there are many posts on this subject scattered across the groups, but 99% of these relate to an incompatibility with Norton Antivirus: I have never had NAV on my PC and use the free version of AVG. I have tried unticking the "scan documents" box in AVG but this seems to make no difference except bring up a dire warning that my PC is unprotected. I have also tried a repair installation of Office and deleted the "normal.dot" file but neither had any effect. Any suggestions would be welcome. -- Athlon 64 3500+, MSI K8N, 1Gb DDR RAM, 120 Gb SATA self-built with XP Pro + SP2. Still a relative newcomer, though. |
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