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cjoshta cjoshta is offline
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Default Cannot open printer property window in Word 2007

My computer is a HP Pavilion Slimline purchased new October 2007 from HP. It
has Windows Vista. I have Office Small Business 2007. I have a document ready
to print. I can select print and print, but I need to make some changes in
the properties to make some changes in the way it prints. When I try to open
the properties in the print window, my word documents get shut down.

I don't know if this is a Vista problem or a Office problem, but it is a
problem. My printer is a HP Color LaserJet 3600n and when going to the
control panel, hardware, printers and right clicking on my printer I get this
exception code: " Function address 0x71d173f caused a protection fault.
(exception code 0xc0000005) Some or all property page(s) may not be
displayed. I have a newsletter I am trying to get out and this is delaying my
productivity.

Thank you,

-----
cjo
 
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