[Amy E. Baggott]

We are currently using a third-party mass e-mailing program to contact our
exhibitors to remind them of deadlines, etc. It does a good job of tracking,
but we have a problem with the mail program saying they are delivered, but
the exhibitors saying they never got them. I realize that there is a
difference between never got them and "never got them," but we were thinking
of using a Word merge and Outlook to test whether the delivery or open rates
might be better. The only problem is that I cannot find anywhere in the
merge-to-email system that will allow me to request a delivery or read
receipt. It is important to us to be able to track whether our exhibitors
are receiving these reminders. Can the Word 2003/Outlook 2003 combination
give us this information, or will we only get the bounce notices?
--
Amy E. Baggott

"I''m going crazy and I''m taking all of you with me!" -- Linda Grayson