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Greetings,
I have stumbled upon this same issue over and over again. It has also occurred under different circumstances. For example: I was using Microsoft Word Student Edition to print envelopes. I wanted to use my Outlook contacts. I go to TOOLS LETTERS AND MAILINGS ENVELOPES AND LABELS which opens the Envelopes and Labels settings box. To use the automation option for DELIVERY ADDRESS, you're to click on the open book icon to open the SELECT NAME box. Once there, you can SHOW NAMES FROM THE: Contacts or Outlook Address Book. This is where the issue begins. First of all, many contacts from my Outlook Contacts database ARE displayed. MANY of them don't have their address associated with them in this SELECT NAME box, although a quick look back in the Outlook Contacts [via the Navigation Pane] shows them intact. WHY? The other thing that gets me is there seems to be no way to select the Outlook Address book in this SELECT NAME box, it says NO ENTRIES IN THIS ADDRESS BOOK. Again, I quick look back at Outlook, shows hundreds of names. I have tried to find the answer to this riddle many times over the years, but can't seem to make it work properly. Please help! |
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