Whern I cut and paste text from websites and select "print", all I get is a
blank page. Also, when I type text in a new document, the same thing happens.
I can use the printer for other tasks, like photo printing, and I can print
web page documents or text directly from the site.

Select the text and see if "Hidden" is enabled on the Font tab of
FormatFont.

--
Stefan Blom
Microsoft Word MVP


"Garry" wrote in message
...
Whern I cut and paste text from websites and select "print", all I
get is a
blank page. Also, when I type text in a new document, the same thing
happens.
I can use the printer for other tasks, like photo printing, and I
can print
web page documents or text directly from the site.

Stefan: More info - I can print the text if I change the color to anything
but black. I've re-installed Office, deleted and re-installed the printer and
rebooted several times. I've run a nozzle check and cleaned the cartridges,
and replaced the black cartridge (Canon i860). I called Canon and they tell
me the printer is responding to commands correctly so the problem rests with
Microsoft, according to Canon. The problem occurs even when making new Word
documents as I discovered this morning. Format the color to grey, or red and
it prints out just fine. It's almost as if the printer doesn't like pure
black!

"Stefan Blom" wrote:

Select the text and see if "Hidden" is enabled on the Font tab of
FormatFont.

--
Stefan Blom
Microsoft Word MVP


"Garry" wrote in message
...
Whern I cut and paste text from websites and select "print", all I
get is a
blank page. Also, when I type text in a new document, the same thing
happens.
I can use the printer for other tasks, like photo printing, and I
can print
web page documents or text directly from the site.

This is a very strange issue which I've never heard of before. You
could try to delete the Data key in Windows registry, as suggested in
the following KB articles:

How to troubleshoot printing problems in Word 2003
http://support.microsoft.com/default...b;en-us;826862

How to troubleshoot printing problems in Word 2002 (Part 2)
http://support.microsoft.com/kb/291344/EN-US/

--
Stefan Blom
Microsoft Word MVP


"Garry" wrote in message
...
Stefan: More info - I can print the text if I change the color to
anything
but black. I've re-installed Office, deleted and re-installed the
printer and
rebooted several times. I've run a nozzle check and cleaned the
cartridges,
and replaced the black cartridge (Canon i860). I called Canon and
they tell
me the printer is responding to commands correctly so the problem
rests with
Microsoft, according to Canon. The problem occurs even when making
new Word
documents as I discovered this morning. Format the color to grey, or
red and
it prints out just fine. It's almost as if the printer doesn't like
pure
black!

"Stefan Blom" wrote:

Select the text and see if "Hidden" is enabled on the Font tab of
FormatFont.

--
Stefan Blom
Microsoft Word MVP


"Garry" wrote in message
...
Whern I cut and paste text from websites and select "print", all
I
get is a
blank page. Also, when I type text in a new document, the same
thing
happens.
I can use the printer for other tasks, like photo printing, and
I
can print
web page documents or text directly from the site.