Did you recently install the WordPerfect Office suite?

Try repairing your Office XP program:
1. Click Start, and then click Control Panel.
2. Click Add or Remove Programs.
3. In the Currently Installed Programs list, click your
version of Office XP, and then click Change.
4. On the Maintenance Mode Options screen, click Repair
Office, and then click Next.
5. On the Reinstall Or Repair Office installation screen,
click "Detect and Repair errors in my Office installation".
6. Click to select the "Restore my Start Menu Shortcuts"
check box, and then click Install.
7. Click OK when the installation has completed successfully.

Loretta Demby wrote:
I am unable to open Word or Excel. The intial page (with the key etc.)
displays and that is were it stays. I called Dell and they verified that my
harddrive is in tact. I have the 2002 edition. Help!