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#1
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I've been trying to activate a version of Microsoft Office Word 2003 on my
laptop, but, sadly, I am no longer in the country I bought it or the laptop in, which makes calling technical support for help rather difficult. The problem is this: I forgot to activate Word before leaving the United States, and also forgot to bring the activation key along with me. Upon arriving here, I attempted to use the product activation key the network I'm on has used for Word, but we have apparently exceeded our limit on number of permissible instances of activation, and now I face the prospect of my Word being locked in 40 or so tries. I now actually have the product key that came with Word - how can I change the product activation code to the new, legitimate one instead of the old, overused one? Is this possible at all without a reinstall (which will prevent me from actually using Word, as I don't have the discs with me in this country)? |
#2
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You'll have to talk nicely to Microsoft
How to obtain a new product key - see http://support.microsoft.com/?kbid=823570 -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Clausewitz2 wrote: I've been trying to activate a version of Microsoft Office Word 2003 on my laptop, but, sadly, I am no longer in the country I bought it or the laptop in, which makes calling technical support for help rather difficult. The problem is this: I forgot to activate Word before leaving the United States, and also forgot to bring the activation key along with me. Upon arriving here, I attempted to use the product activation key the network I'm on has used for Word, but we have apparently exceeded our limit on number of permissible instances of activation, and now I face the prospect of my Word being locked in 40 or so tries. I now actually have the product key that came with Word - how can I change the product activation code to the new, legitimate one instead of the old, overused one? Is this possible at all without a reinstall (which will prevent me from actually using Word, as I don't have the discs with me in this country)? |
#3
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I have a perfectly good product key already - that's not the problem. The
problem is simply finding a way to use that product key to activate word given that I've already entered one that has been overused. |
#4
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OK - see instead http://support.microsoft.com/?kbid=293191 -Activate a
non-subscription Office product might be what you need. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Clausewitz2 wrote: I have a perfectly good product key already - that's not the problem. The problem is simply finding a way to use that product key to activate word given that I've already entered one that has been overused. |
#5
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Not helping, I'm afraid. What I really need is a way to trigger a prompt for
entering the product activation key (this time, the correct one) again. At present, the Activation Wizard will only let me attempt to activate the product using the erroneous key, which, as stated, doesn't work. Is there any way to get the Activation Wizard to reset back to square one, and let me enter in a new key? "Graham Mayor" wrote: OK - see instead http://support.microsoft.com/?kbid=293191 -Activate a non-subscription Office product might be what you need. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Clausewitz2 wrote: I have a perfectly good product key already - that's not the problem. The problem is simply finding a way to use that product key to activate word given that I've already entered one that has been overused. |
#6
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See http://support.microsoft.com/kb/895456/en-us "How to change
the product key for Office 2003 and for Office XP". Clausewitz2 wrote: Not helping, I'm afraid. What I really need is a way to trigger a prompt for entering the product activation key (this time, the correct one) again. At present, the Activation Wizard will only let me attempt to activate the product using the erroneous key, which, as stated, doesn't work. Is there any way to get the Activation Wizard to reset back to square one, and let me enter in a new key? "Graham Mayor" wrote: OK - see instead http://support.microsoft.com/?kbid=293191 -Activate a non-subscription Office product might be what you need. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Clausewitz2 wrote: I have a perfectly good product key already - that's not the problem. The problem is simply finding a way to use that product key to activate word given that I've already entered one that has been overused. |
#7
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You must have more success at searching the kb than I did. I missed that one
![]() -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org garfield-n-odie wrote: See http://support.microsoft.com/kb/895456/en-us "How to change the product key for Office 2003 and for Office XP". Clausewitz2 wrote: Not helping, I'm afraid. What I really need is a way to trigger a prompt for entering the product activation key (this time, the correct one) again. At present, the Activation Wizard will only let me attempt to activate the product using the erroneous key, which, as stated, doesn't work. Is there any way to get the Activation Wizard to reset back to square one, and let me enter in a new key? "Graham Mayor" wrote: OK - see instead http://support.microsoft.com/?kbid=293191 -Activate a non-subscription Office product might be what you need. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Clausewitz2 wrote: I have a perfectly good product key already - that's not the problem. The problem is simply finding a way to use that product key to activate word given that I've already entered one that has been overused. |
#8
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Thank you so very much, garfield-n-odie. That did the trick.
"Graham Mayor" wrote: You must have more success at searching the kb than I did. I missed that one ![]() -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org garfield-n-odie wrote: See http://support.microsoft.com/kb/895456/en-us "How to change the product key for Office 2003 and for Office XP". Clausewitz2 wrote: Not helping, I'm afraid. What I really need is a way to trigger a prompt for entering the product activation key (this time, the correct one) again. At present, the Activation Wizard will only let me attempt to activate the product using the erroneous key, which, as stated, doesn't work. Is there any way to get the Activation Wizard to reset back to square one, and let me enter in a new key? "Graham Mayor" wrote: OK - see instead http://support.microsoft.com/?kbid=293191 -Activate a non-subscription Office product might be what you need. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Clausewitz2 wrote: I have a perfectly good product key already - that's not the problem. The problem is simply finding a way to use that product key to activate word given that I've already entered one that has been overused. |
#9
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That is g-n-o's specialty. He has called my attention to quite a few KB
articles I was unaware of. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Graham Mayor" wrote in message ... You must have more success at searching the kb than I did. I missed that one ![]() -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org garfield-n-odie wrote: See http://support.microsoft.com/kb/895456/en-us "How to change the product key for Office 2003 and for Office XP". Clausewitz2 wrote: Not helping, I'm afraid. What I really need is a way to trigger a prompt for entering the product activation key (this time, the correct one) again. At present, the Activation Wizard will only let me attempt to activate the product using the erroneous key, which, as stated, doesn't work. Is there any way to get the Activation Wizard to reset back to square one, and let me enter in a new key? "Graham Mayor" wrote: OK - see instead http://support.microsoft.com/?kbid=293191 -Activate a non-subscription Office product might be what you need. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Clausewitz2 wrote: I have a perfectly good product key already - that's not the problem. The problem is simply finding a way to use that product key to activate word given that I've already entered one that has been overused. |
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