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#1
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Hello,
After installing the Office 2007 Beta, I have had the following problem with Word. When I create a new document, the text on screen appears fine€¦ the text is precisely how I composed it. When I select Print Preview, the document appears fine there also. However, when I print my document the hard-copy appears in the upper portion of the page at about 10 €“ 15 percent of the original size. The work-around that I have found is to open an older document composed in Office 2003, and paste my new document into it. This allows me to print as I wish: a full and complete page. Is it possible that my normal.dot template is corrupted? This has never happened to me while I have used Word 2003 in the past. I am running a clean installation of Windows XP Professional with the current drivers for my HP LaserJet installed. Any assistance would be greatly appreciated. Thank you. Michael |
#2
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Many users are reporting this type of issue. Apparently Word 2007 doesn't
work very well with existing printer drivers. Make sure you don't have Track Changes turned on, as that could cause that effect even in earlier versions (though usually not so extreme as 10-15%). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. " wrote in message ... Hello, After installing the Office 2007 Beta, I have had the following problem with Word. When I create a new document, the text on screen appears fine€¦ the text is precisely how I composed it. When I select Print Preview, the document appears fine there also. However, when I print my document the hard-copy appears in the upper portion of the page at about 10 €“ 15 percent of the original size. The work-around that I have found is to open an older document composed in Office 2003, and paste my new document into it. This allows me to print as I wish: a full and complete page. Is it possible that my normal.dot template is corrupted? This has never happened to me while I have used Word 2003 in the past. I am running a clean installation of Windows XP Professional with the current drivers for my HP LaserJet installed. Any assistance would be greatly appreciated. Thank you. Michael |
#3
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I have the inverse error: when I try to print word 2003 docs. or new docs,
the print layout is right, the page properties are right too, but the printed text appears double sized, getting text out of the print. My printer is a Hp officejet 6110 with the last drivers. Track changes are turned off. Thanks Suzanne for your kind help Sergio "Suzanne S. Barnhill" wrote: Many users are reporting this type of issue. Apparently Word 2007 doesn't work very well with existing printer drivers. Make sure you don't have Track Changes turned on, as that could cause that effect even in earlier versions (though usually not so extreme as 10-15%). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. " wrote in message ... Hello, After installing the Office 2007 Beta, I have had the following problem with Word. When I create a new document, the text on screen appears fine€¦ the text is precisely how I composed it. When I select Print Preview, the document appears fine there also. However, when I print my document the hard-copy appears in the upper portion of the page at about 10 €“ 15 percent of the original size. The work-around that I have found is to open an older document composed in Office 2003, and paste my new document into it. This allows me to print as I wish: a full and complete page. Is it possible that my normal.dot template is corrupted? This has never happened to me while I have used Word 2003 in the past. I am running a clean installation of Windows XP Professional with the current drivers for my HP LaserJet installed. Any assistance would be greatly appreciated. Thank you. Michael |
#4
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This is the type of error that most users are reporting. So far, no cause,
solution, or workaround has been offered AFAIK, although some users are having success by printing to PDF. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Sergio" wrote in message ... I have the inverse error: when I try to print word 2003 docs. or new docs, the print layout is right, the page properties are right too, but the printed text appears double sized, getting text out of the print. My printer is a Hp officejet 6110 with the last drivers. Track changes are turned off. Thanks Suzanne for your kind help Sergio "Suzanne S. Barnhill" wrote: Many users are reporting this type of issue. Apparently Word 2007 doesn't work very well with existing printer drivers. Make sure you don't have Track Changes turned on, as that could cause that effect even in earlier versions (though usually not so extreme as 10-15%). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. " wrote in message ... Hello, After installing the Office 2007 Beta, I have had the following problem with Word. When I create a new document, the text on screen appears fine€¦ the text is precisely how I composed it. When I select Print Preview, the document appears fine there also. However, when I print my document the hard-copy appears in the upper portion of the page at about 10 €“ 15 percent of the original size. The work-around that I have found is to open an older document composed in Office 2003, and paste my new document into it. This allows me to print as I wish: a full and complete page. Is it possible that my normal.dot template is corrupted? This has never happened to me while I have used Word 2003 in the past. I am running a clean installation of Windows XP Professional with the current drivers for my HP LaserJet installed. Any assistance would be greatly appreciated. Thank you. Michael |
#5
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Hi Suzanne,
FWIW, in Word 2007 the built in PDF feature is a 'Save and publish' one rather than a print choice ![]() =========== "Suzanne S. Barnhill" wrote in message ... This is the type of error that most users are reporting. So far, no cause, solution, or workaround has been offered AFAIK, although some users are having success by printing to PDF. -- Suzanne S. Barnhill -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* |
#6
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Hi Sergio,
If you use File[Office button]=Print and choose a different printer then switch back to the first printer can you print? Do you get different results if you print from the printer icon (with lightning bolt) on the Quick Access Toolbar (QAT) than you do from File=Print using the same printer? ========= "Sergio" wrote in message ... I have the inverse error: when I try to print word 2003 docs. or new docs, the print layout is right, the page properties are right too, but the printed text appears double sized, getting text out of the print. My printer is a Hp officejet 6110 with the last drivers. Track changes are turned off. Thanks Suzanne for your kind help Sergio -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* "Suzanne S. Barnhill" wrote: Many users are reporting this type of issue. Apparently Word 2007 doesn't work very well with existing printer drivers. Make sure you don't have Track Changes turned on, as that could cause that effect even in earlier versions (though usually not so extreme as 10-15%). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. " wrote in message ... Hello, After installing the Office 2007 Beta, I have had the following problem with Word. When I create a new document, the text on screen appears fine. the text is precisely how I composed it. When I select Print Preview, the document appears fine there also. However, when I print my document the hard-copy appears in the upper portion of the page at about 10 - 15 percent of the original size. The work-around that I have found is to open an older document composed in Office 2003, and paste my new document into it. This allows me to print as I wish: a full and complete page. Is it possible that my normal.dot template is corrupted? This has never happened to me while I have used Word 2003 in the past. I am running a clean installation of Windows XP Professional with the current drivers for my HP LaserJet installed. Any assistance would be greatly appreciated. Thank you. Michael |
#7
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Hi Bob:
I took a Word 2003 doc and changed the printer to Microsoft Office Document Image Writer, printed the resulting mdi with my 6110 and get a right result. Then I switched back to the 6110 and printed from Word 2007 (printer Icon): the print was OK. Next print I tried I had the sizing problem again, but I realized that I set the printer quality to "daily use". It doesn't happen when you set the quality to "normal" or "optimum" but in "dailt use" and "draft" mode you will get an error. Rgds. Sergio |
#8
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Hi Sergio,
Interesting. If you use File=Print in Word 2007 and click Options, then from there 'Advanced' and scroll down to that Print section is the 'Draft Quality' box checked? If not, what effect does using it have on your 'daily use/quick print' choice in your Printer driver. ========== "Sergio" wrote in message ... Hi Bob: I took a Word 2003 doc and changed the printer to Microsoft Office Document Image Writer, printed the resulting mdi with my 6110 and get a right result. Then I switched back to the 6110 and printed from Word 2007 (printer Icon): the print was OK. Next print I tried I had the sizing problem again, but I realized that I set the printer quality to "daily use". It doesn't happen when you set the quality to "normal" or "optimum" but in "dailt use" and "draft" mode you will get an error. Rgds. Sergio -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* |
#9
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Hi Bob:
I tried it, but no changes. Same behaviour in Daily use and draft mode. Rgds Sergio |
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