[Edita]

I installed technical refresh for microsoft office beta 2007, now word
doesn't open any of my doc files.

[garfield-n-odie [MVP]]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

Edita wrote:

I installed technical refresh for microsoft office beta 2007, now word
doesn't open any of my doc files.

[Edita]

"Edita" wrote:

I installed technical refresh for microsoft office beta 2007, now word
doesn't open any of my doc files.


Thank you so much it really helped.

[Edita]

"garfield-n-odie [MVP]" wrote:

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

Edita wrote:

I installed technical refresh for microsoft office beta 2007, now word
doesn't open any of my doc files.

Thank you so much , it really helped.

[Herbie]

refresh of beta 2007 - has killed my WORD and EXCEL -I'm out of business
I have tried with Norton dissabled - no help
I reinstalled it - it responded- program already loaded
I'm on 24/7 with no basic components!!!


"Edita" wrote:

I installed technical refresh for microsoft office beta 2007, now word
doesn't open any of my doc files.

[Tom Willett]

Have you asked the experts in the Office newsgroup?

"Herbie" wrote in message
...
| refresh of beta 2007 - has killed my WORD and EXCEL -I'm out of business
| I have tried with Norton dissabled - no help
| I reinstalled it - it responded- program already loaded
| I'm on 24/7 with no basic components!!!
|
|
| "Edita" wrote:
|
| I installed technical refresh for microsoft office beta 2007, now word
| doesn't open any of my doc files.

[Terry Farrell]

Have you deleted the building blocks.dotx file?

1. Close Word.
2. Go to your user building blocks directory (\Documents and Settings\user
name\Application Data\Microsoft\Document Building Blocks on Windows XP,
\users\user name\app data\roaming\\Microsoft\Document Building Blocks).
3. Go into any subdirectories and delete your Building Blocks.dotx file.
4. Reboot Word will regenerate the file for you.

--
Terry Farrell - Word MVP
http://word.mvps.org/

"Herbie" wrote in message
...
refresh of beta 2007 - has killed my WORD and EXCEL -I'm out of business
I have tried with Norton dissabled - no help
I reinstalled it - it responded- program already loaded
I'm on 24/7 with no basic components!!!


"Edita" wrote:

I installed technical refresh for microsoft office beta 2007, now word
doesn't open any of my doc files.

[Herbie]

No luck yet - still dead

1. I did follow ---- (\Documents and Settings\user name\Application
Data\Microsoft\Document Building Blocks on Windows XP

But , the last words "on Windows XP" were not there. My file did however
have one Building Blocks.botx file which I did delete.

2. I did not follow where to put :
\users\user name\app data\roaming\\Microsoft\Document Building Blocks).


Is it part of the same string of files?

I did reboot Word an the error said: could not find file


Thank you for your help.




"Terry Farrell" wrote:

Have you deleted the building blocks.dotx file?

1. Close Word.
2. Go to your user building blocks directory (\Documents and Settings\user
name\Application Data\Microsoft\Document Building Blocks on Windows XP,
\users\user name\app data\roaming\\Microsoft\Document Building Blocks).
3. Go into any subdirectories and delete your Building Blocks.dotx file.
4. Reboot Word will regenerate the file for you.

--
Terry Farrell - Word MVP
http://word.mvps.org/

"Herbie" wrote in message
...
refresh of beta 2007 - has killed my WORD and EXCEL -I'm out of business
I have tried with Norton dissabled - no help
I reinstalled it - it responded- program already loaded
I'm on 24/7 with no basic components!!!


"Edita" wrote:

I installed technical refresh for microsoft office beta 2007, now word
doesn't open any of my doc files.

[Terry Farrell]

On Windows XP means that the preceding path is for Windows XP users!

Terry

"Herbie" wrote in message
...
No luck yet - still dead

1. I did follow ---- (\Documents and Settings\user name\Application
Data\Microsoft\Document Building Blocks on Windows XP

But , the last words "on Windows XP" were not there. My file did however
have one Building Blocks.botx file which I did delete.

2. I did not follow where to put :
\users\user name\app data\roaming\\Microsoft\Document Building Blocks).


Is it part of the same string of files?

I did reboot Word an the error said: could not find file


Thank you for your help.




"Terry Farrell" wrote:

Have you deleted the building blocks.dotx file?

1. Close Word.
2. Go to your user building blocks directory (\Documents and
Settings\user
name\Application Data\Microsoft\Document Building Blocks on Windows XP,
\users\user name\app data\roaming\\Microsoft\Document Building Blocks).
3. Go into any subdirectories and delete your Building Blocks.dotx file.
4. Reboot Word will regenerate the file for you.

--
Terry Farrell - Word MVP
http://word.mvps.org/

"Herbie" wrote in message
...
refresh of beta 2007 - has killed my WORD and EXCEL -I'm out of
business
I have tried with Norton dissabled - no help
I reinstalled it - it responded- program already loaded
I'm on 24/7 with no basic components!!!


"Edita" wrote:

I installed technical refresh for microsoft office beta 2007, now word
doesn't open any of my doc files.

[Herbie]

DEAD...
are you saying that (\Documents and Settings\user name\Application
Data\Microsoft\Document Building Blocks
should have worked? It did not.

I did an all file search and found 1 file in what looked like a previous
version, which I deleted. Should that have worked ? it did not.

I am trying to disable office in norton 2006 - no toggle found!

Help - I am still out of business


"Terry Farrell" wrote:

On Windows XP means that the preceding path is for Windows XP users!

Terry

"Herbie" wrote in message
...
No luck yet - still dead

1. I did follow ---- (\Documents and Settings\user name\Application
Data\Microsoft\Document Building Blocks on Windows XP

But , the last words "on Windows XP" were not there. My file did however
have one Building Blocks.botx file which I did delete.

2. I did not follow where to put :
\users\user name\app data\roaming\\Microsoft\Document Building Blocks).


Is it part of the same string of files?

I did reboot Word an the error said: could not find file


Thank you for your help.




"Terry Farrell" wrote:

Have you deleted the building blocks.dotx file?

1. Close Word.
2. Go to your user building blocks directory (\Documents and
Settings\user
name\Application Data\Microsoft\Document Building Blocks on Windows XP,
\users\user name\app data\roaming\\Microsoft\Document Building Blocks).
3. Go into any subdirectories and delete your Building Blocks.dotx file.
4. Reboot Word will regenerate the file for you.

--
Terry Farrell - Word MVP
http://word.mvps.org/

"Herbie" wrote in message
...
refresh of beta 2007 - has killed my WORD and EXCEL -I'm out of
business
I have tried with Norton dissabled - no help
I reinstalled it - it responded- program already loaded
I'm on 24/7 with no basic components!!!


"Edita" wrote:

I installed technical refresh for microsoft office beta 2007, now word
doesn't open any of my doc files.

[Terry Farrell]

I'm saying that deleting the building block.dotx file and/or disabling the
Office Plug-in in NAV should fix the problem. Read the hundreds of other
threads over the last few days regarding exactly the same problem.

tf

"Herbie" wrote in message
...
DEAD...
are you saying that (\Documents and Settings\user name\Application
Data\Microsoft\Document Building Blocks
should have worked? It did not.

I did an all file search and found 1 file in what looked like a previous
version, which I deleted. Should that have worked ? it did not.

I am trying to disable office in norton 2006 - no toggle found!

Help - I am still out of business


"Terry Farrell" wrote:

On Windows XP means that the preceding path is for Windows XP users!

Terry

"Herbie" wrote in message
...
No luck yet - still dead

1. I did follow ---- (\Documents and Settings\user name\Application
Data\Microsoft\Document Building Blocks on Windows XP

But , the last words "on Windows XP" were not there. My file did
however
have one Building Blocks.botx file which I did delete.

2. I did not follow where to put :
\users\user name\app data\roaming\\Microsoft\Document Building
Blocks).


Is it part of the same string of files?

I did reboot Word an the error said: could not find file


Thank you for your help.




"Terry Farrell" wrote:

Have you deleted the building blocks.dotx file?

1. Close Word.
2. Go to your user building blocks directory (\Documents and
Settings\user
name\Application Data\Microsoft\Document Building Blocks on Windows
XP,
\users\user name\app data\roaming\\Microsoft\Document Building
Blocks).
3. Go into any subdirectories and delete your Building Blocks.dotx
file.
4. Reboot Word will regenerate the file for you.

--
Terry Farrell - Word MVP
http://word.mvps.org/

"Herbie" wrote in message
...
refresh of beta 2007 - has killed my WORD and EXCEL -I'm out of
business
I have tried with Norton dissabled - no help
I reinstalled it - it responded- program already loaded
I'm on 24/7 with no basic components!!!


"Edita" wrote:

I installed technical refresh for microsoft office beta 2007, now
word
doesn't open any of my doc files.