[Dawn Crosier, MVP]

Open Normal.dot directly and adjust the margins in that manner. See
http://word.mvps.org/faqs/apperrors/...ocNotBlank.htm for more
clarification on how to open the normal.dot template.

As to why it's not working for you to click the Default button - do you also
have Outlook and do you use Word as your Email Editor? If you do, that
could be conflicting. Another conflict can be Add-in's keep changing it
back.

--
Dawn Crosier
Microsoft MVP
"Education Lasts a Lifetime"

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"sueledet" wrote in message
...
The top margin is at least 2" down the page. When I reset the margins and
click default, the new margins are not saved.
--
sueledet