[Graham Mayor]

That should give your PC a new lease of life

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Kpeaches1809 wrote:
problem solved. I had to remove the Norton Anti-Virus that was
previously installed. Thank you so much.

"Graham Mayor" wrote:

Search your hard drive for the file avgoff2k.dll which should be in
the folder indicated. Copy and paste the line

regsvr32 /u "C:\Program Files\Grisoft\AVG Free\avgoff2k.dll"

into your Windows Start Run (changing the path if necessary to
that where the file resides on your own PC) and click OK.

It is possible you have a plug-in dll remnant from an old AV
installation. Have you ever had any other AV software installed?
Norton, for example, is supplied with a lot of PCs and is
notoriously difficult to remove iof at the end of the trial period
you move on to something else - such as AVG. You can find out how to
remove the traces of the product from their support site.

If you cannot find the file, may I suggest you re-install your AV
application - the most recent version is 7.5.484.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Kpeaches1809 wrote:
I have AVG Free and when I typed that line into Run, it came up as
"specified module could not be found." Now what? I checked the
startup file for the ..wll files and there were none.

"Graham Mayor" wrote:

The virus scan message comes not from Word but from linked
anti-virus software. Checking of Word/Office documents can usually
be deselected in the AV program e.g. in Norton AV by turning off
its Office Plug-in.

With some versions of the Norton product it may be necessary to
unregister the calling DLL by running the following command line
from Windows Start Run

regsvr32 /u "c:\program files\norton antivirus\officeav.dll"
or
regsvr32 /u "c:\program files\norton systemworks\norton
antivirus\officeav.dll"

Other AV apps eg the popular free ediition of Grisoft's AVG
antivirus software, require similar treatment.
In this instance:

regsvr32 /u "C:\Program Files\Grisoft\AVG Free\avgoff2k.dll"

Office MVP Beth Melton recently reported her discovery that "If
there are any WLL add-ins in the Startup folders they will trigger
this message even if the user doesn't have any type of virus
scanner enabled. Apparently, MS is using the virus scanning engine
to check for macros in WLL files and as a result it triggers the
message. Note other than checking for macros it isn't actually
performing a virus scan....One add-in I know of that still uses a
WLL is EndNote." So you might check your Word and Office Startup
folders for ..wll files.


--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Kpeaches1809 wrote:
I recently installed Office Home & Student and all the programs
open and run fine except Word. When I start it, there's a blue
screen except for the top and at the bottom it says 'Running
virus scan' and freezes. There's an hourglass and the program
won't open and I have to Ctl Alt Del to get out of it. What can
I do to fix this?