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On Aug 30, 10:12 am, Kay_IT wrote:
garfield sorry for the delay in replying, been manic here

I checked with out system administrator he says we dont have any group
policys set, if this was the cause what should we look for?

thanks
Kay

"garfield-n-odie [MVP]" wrote:
Does this happen to one particular user, or to all users? If it's all
users, then I suspect something in group policy or your server is
resettingWord'sdata key in the Windows registry upon restart or login.

Kay_IT wrote:

"garfield-n-odie [MVP]" thank you for your responce, I had already done what
you suggest. The problem is as soon as the computer is restarted it changes
the optionbackto "WordDocument (*.docx)"

Is there a way of getting it to keep the (.doc) format, even after a restart?

"garfield-n-odie [MVP]" wrote:

InWord2007, click on the Microsoft Office Button, click onWord
Options, click on Save, in the "Save files in this formatbox" choose
"Word97-2003 format".

Kay_IT wrote:

Inword2007 I have an annoyance of a problem whereby I can set the file
format as described in the subject line, however as soon as the computer is
restarted it will revertbackto the .docxformat. I am support for 100
users that are forgetting to change this setting every day so a permanent
solution would be great.

I, too, am having the same problem. Any ideas?

Jason