[Jay Freedman]

All of the symptoms you've described so far are seriously not normal --
something in there is badly hosed. I think you may need the scorched-earth
treatment.

Visit http://word.mvps.org/FAQs/AppErrors/...peningWord.htm (which,
despite its title, has tools for diagnosing and curing all sorts of
problems, not just startup and crash problems) and read the section from "If
Word crashes as soon as it opens" down to "If in doubt, move the files".

John wrote:
Hi Jay. I tried what you suggested and neither suggestion worked. In
fact, as to the first suggestion, the cursor turned into a cross as
opposed to a cloverleaf.

John


"Jay Freedman" wrote in message
...
Try this: Press Ctrl+Alt and the + key on the number pad, which
changes the cursor to a cloverleaf symbol. Now press Alt+E. If the
keystroke is assigned to anything other than the menu, this should
open the Customize Keyboard dialog and show the exact assignment.
Remove that assignment. Rinse and repeat until Alt+E opens the Edit
menu. One other thought: Keyboard assignments are stored in templates. By
default it's in the Normal.dot template, but it could be a document
or in another template -- either one that's attached to the current
document or a "global" template in Word's Startup folder. Try
changing the "Save changes in" box in the Customize Keyboard dialog
to any other items that are in its list, to see if it's in one of
those. John wrote:
Hi Jay. Yes, I had already tried that, but to no avail. I'm at my
wit's end.
John


"Jay Freedman" wrote in message
...
John wrote:
Hello. In assigning a keyboard shortcut for an international
character (Alt+E for á), I accidentally overrode the keyboard
shortcut (Alt+E) for opening the Edit menu. Is there any way I can
either undo this change or reassign Alt+E to open the Edit menu?
Thank you for your assistance.

Just assign a different shortcut to the á character and remove the
Alt+E assignment (select it in the Current shortcuts box and click
the Remove button). It will automatically go back to the default.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
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