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I just upgraded a user to a new laptop. This laptop has Windows XP with MS
Office 2007. Generally, things are going pretty well, except for the label wizard. If he's in a document with a list of addresses, selects the address he wants to print an Avery Label for and goes to the "Mailings" tab, then clicks on the "Labels" button, the dialog box comes up, as it should, with the name/address in the "Address" box. He then hits the "Print" button, and the label is sent to the printer. The label prints out with about the left 1/2" cutoff. A better way to put it is that the print is against the left side of the label as it should be, but the it starts approximately 1/2" into each line. (He's has two printers, both of which he's tried; an HP LJ 4050 and HP Business Inkjet 2600.) It's as if the printer is trying to print 1/2" to the left side of the label. BUT, if, he chooses "New Document" instead of the "Print" button, he brings up a new document based on his choosen label size, it works fine. He enters the address into the label and prints it, everything is as it should be. Has anyone encountered this problem and found a solution? Thank you, Rich |
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