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Start of Word-Template
Hello everybody
We have a problem by starting some word templates. On some computers the start of a certain template takes very long (3 sec.). The same template I did start on another workstation, but there the start goes very quickly. We use Word 2003. Does anybody know why the differences of the startes of the templates are or has anybody experience in this case. Tnx for your help. Greetings from Switzerland. Rolf |
#2
Posted to microsoft.public.word.docmanagement
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Start of Word-Template
Hi Rolf!
Check to see if you have Norton Antivirus, AVG or another antivirus solution that is set to scan documents on startups. That's the usual cause of the slow behavior. It's also occasionally related to your dictation software addins. If so, check their website for the fix. If you are using Windows Vista, then just add some RAM memory... Now if you have a damaged template, do this: Start run type winword.exe /a (you must insert the space before the /a) enter Does it open faster? This is word in safe mode. If it works, it usually means damaged extension or word template. If it opens quickly now, search for and delete normal.dot If that does not work, Start run regedit enter navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\versio n number\Word\Data Right-click the Data folder and select Edit Rename the folder to OLDDATA Close the registry Reboot Try Word again. If Word now works, you can go in and delete OLDDATA (a new data key will have been created). If Word does not work at all, go back in, delete the newly created DATA key, then rename OLDDATA to DATA again. Cheers, AL "Rolf G." wrote: Hello everybody We have a problem by starting some word templates. On some computers the start of a certain template takes very long (3 sec.). The same template I did start on another workstation, but there the start goes very quickly. We use Word 2003. Does anybody know why the differences of the startes of the templates are or has anybody experience in this case. Tnx for your help. Greetings from Switzerland. Rolf |
#3
Posted to microsoft.public.word.docmanagement
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Start of Word-Template
Hi Alborg.
Tnx for your quick answer. I have a date at wednesdey I will check this an the certain computer. On every workstation ist Trend-Micro Office-Scan installed. But between PC "A" (bad one) and PC "B" (good one) is in case of the anti-virus no difference. We already deleted normal.dot. Probably the template (not normal.dot) does search in background some directories. I'm actualy not sure, if this is just in that specific template or computer-wide. Can you tell me, for what the entries in the registry folder "data" are? Bye, bye. Rolf "alborg" wrote: Hi Rolf! Check to see if you have Norton Antivirus, AVG or another antivirus solution that is set to scan documents on startups. That's the usual cause of the slow behavior. It's also occasionally related to your dictation software addins. If so, check their website for the fix. If you are using Windows Vista, then just add some RAM memory... Now if you have a damaged template, do this: Start run type winword.exe /a (you must insert the space before the /a) enter Does it open faster? This is word in safe mode. If it works, it usually means damaged extension or word template. If it opens quickly now, search for and delete normal.dot If that does not work, Start run regedit enter navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\versio n number\Word\Data Right-click the Data folder and select Edit Rename the folder to OLDDATA Close the registry Reboot Try Word again. If Word now works, you can go in and delete OLDDATA (a new data key will have been created). If Word does not work at all, go back in, delete the newly created DATA key, then rename OLDDATA to DATA again. Cheers, AL "Rolf G." wrote: Hello everybody We have a problem by starting some word templates. On some computers the start of a certain template takes very long (3 sec.). The same template I did start on another workstation, but there the start goes very quickly. We use Word 2003. Does anybody know why the differences of the startes of the templates are or has anybody experience in this case. Tnx for your help. Greetings from Switzerland. Rolf |
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