[Beth Melton]

I know this sounds like a runaround, but did you call MS and tell them you
contacted the manufacturer and they refused to help you?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton

"Flagman" wrote in message
...
I called MS and they told me to contact the manufacturer. The manufacturer
told me to contact MS. Now what?

"browndk26" wrote:

I called MS and they gave me a new key. Thanks for the help.


"Beth Melton" wrote:

First contact the manufacturer of the computer and ask them for a new
product key. If they refuse then contact Microsoft and explain the OEM
refused to provide you with a new key. Note that Microsoft may charge a
nominal fee (around $10US) since it isn't a retail version.

To contact Microsoft call (800) 360-7561 or if outside the US see this
site:
http://microsoft.com/worldwide