[gmhyman]

In Word 2003 I'm trying to print envelopes on a Kodak 5100 printer. My
return address gets clipped on the left - only the last 2 or 3 characters
print, it looks like there's some sort of margin problem.

This happens regardless of the envelope size I choose. I've recovered an
old normal.dot from backup, but that doesn't seem to help either.

I think (but not sure) that this used to work, but I don't exactly remember
when,and no, I don't remember changing anything, but I probably did

[Lem]

gmhyman wrote:
In Word 2003 I'm trying to print envelopes on a Kodak 5100 printer. My
return address gets clipped on the left - only the last 2 or 3 characters
print, it looks like there's some sort of margin problem.

This happens regardless of the envelope size I choose. I've recovered an
old normal.dot from backup, but that doesn't seem to help either.

I think (but not sure) that this used to work, but I don't exactly remember
when,and no, I don't remember changing anything, but I probably did

When this happened to me recently, I fixed it by completely removing the
printer driver and all related software (see
http://www.coribright.com/windows/Article_One.htm) and then
re-installing the driver.

Try adding the envelope to the document (instead of directly printing).
I suspect that it will display correctly (if not, you have a different
problem) even though it won't print properly.

If you have another printer connected to your computer, try printing an
envelope from Word 2003 to that printer. It that one works OK (which it
did for me), that strongly suggests that the problem is in the
printer-related software and not in Word.


--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

[Graham Mayor]

See http://www.gmayor.com/changing_envelope_layout.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



gmhyman wrote:
In Word 2003 I'm trying to print envelopes on a Kodak 5100 printer.
My return address gets clipped on the left - only the last 2 or 3
characters print, it looks like there's some sort of margin problem.

This happens regardless of the envelope size I choose. I've
recovered an old normal.dot from backup, but that doesn't seem to
help either.

I think (but not sure) that this used to work, but I don't exactly
remember when,and no, I don't remember changing anything, but I
probably did