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#1
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Mouse Scroll Wheel
Why won't the scroll wheel on my mouse work in word documents?
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#2
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Mouse Scroll Wheel
What doesn't it do that you would like it to do?
Ctrl-Wheel should do Zoom. On Jan 15, 6:42*pm, bmcmullin wrote: Why won't the scroll wheel on my mouse work in word documents? |
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#3
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Mouse Scroll Wheel
Your mouse driver is probably not up to the task. Word 2007 particularly has
some issues with mouse drivers, and tends not to like the Intellitype software often installed to provide extra functionality. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org bmcmullin wrote: Why won't the scroll wheel on my mouse work in word documents? |
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#4
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Mouse Scroll Wheel
I'd like it to scroll up and down trough documents like it does on webpages
and everything else so that I don't have to use the scroll bar on the side or the page up/page down buttons. "grammatim" wrote: What doesn't it do that you would like it to do? Ctrl-Wheel should do Zoom. On Jan 15, 6:42 pm, bmcmullin wrote: Why won't the scroll wheel on my mouse work in word documents? |
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#5
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Mouse Scroll Wheel
Is there anything I can do to fix the problem so that I can scroll up and
down through documents? I don't know if it matters, but I got my mouse and keyboard from Dell, which is who I got my laptop from. "Graham Mayor" wrote: Your mouse driver is probably not up to the task. Word 2007 particularly has some issues with mouse drivers, and tends not to like the Intellitype software often installed to provide extra functionality. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org bmcmullin wrote: Why won't the scroll wheel on my mouse work in word documents? |
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#6
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Mouse Scroll Wheel
You could start by installing a standard Microsoft Windows mouse driver.
-- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org bmcmullin wrote: Is there anything I can do to fix the problem so that I can scroll up and down through documents? I don't know if it matters, but I got my mouse and keyboard from Dell, which is who I got my laptop from. "Graham Mayor" wrote: Your mouse driver is probably not up to the task. Word 2007 particularly has some issues with mouse drivers, and tends not to like the Intellitype software often installed to provide extra functionality. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org bmcmullin wrote: Why won't the scroll wheel on my mouse work in word documents? |
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#7
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Mouse Scroll Wheel
I tried uninstalling the mouse, then restarting the computer and plugging the
mouse back in to let it reinstall the driver. I looked at the mouse properties under the control panel and it says I have the following drivers installed for my mouse: C:\\WINDOWS\system32\DRIVERS\mouclass.sys C:\\WINDOWS\system32\DRIVERS\moufiltr.sys C:\\WINDOWS\system32\DRIVERS\mouhid.sys It says the provider is Microsoft Corporation and the file version is 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158). Under general properties it says the device is working properly. If I should install something else, how would I go about doing that? The scroll whell works on everything else, including spreadsheets in Excel 2007. Thanks for your help. "Graham Mayor" wrote: You could start by installing a standard Microsoft Windows mouse driver. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org bmcmullin wrote: Is there anything I can do to fix the problem so that I can scroll up and down through documents? I don't know if it matters, but I got my mouse and keyboard from Dell, which is who I got my laptop from. "Graham Mayor" wrote: Your mouse driver is probably not up to the task. Word 2007 particularly has some issues with mouse drivers, and tends not to like the Intellitype software often installed to provide extra functionality. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org bmcmullin wrote: Why won't the scroll wheel on my mouse work in word documents? |
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#8
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Mouse Scroll Wheel
Did you check whether it'll do the Zoom thing? If you're in 2007, does
it move through the Ribbon tabs? Hey, could you be trying to scroll the document with the cursor up on the Ribbon? On Jan 16, 10:07*am, bmcmullin wrote: I'd like it to scroll up and down trough documents like it does on webpages and everything else so that I don't have to use the scroll bar on the side or the page up/page down buttons. "grammatim" wrote: What doesn't it do that you would like it to do? Ctrl-Wheel should do Zoom. On Jan 15, 6:42 pm, bmcmullin wrote: Why won't the scroll wheel on my mouse work in word documents?- |
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#9
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Mouse Scroll Wheel
Nothing happened when I held CTRL and scrolled the wheel. I also tried
holding shift and alt, but neither did anything. I also tried scrolling while holding the cursor over the scroll bar on the side of the document (is that what you meant by the ribbon tab?), but nothing happened. I even tried clicking on the scroll bar before using the wheel, but that didn't make a difference. As far as I can tell the wheel does absolutely nothing when I'm in a word doc. I've also opened up documents that were not written in 2007, but the wheel still didn't do anything. "grammatim" wrote: Did you check whether it'll do the Zoom thing? If you're in 2007, does it move through the Ribbon tabs? Hey, could you be trying to scroll the document with the cursor up on the Ribbon? On Jan 16, 10:07 am, bmcmullin wrote: I'd like it to scroll up and down trough documents like it does on webpages and everything else so that I don't have to use the scroll bar on the side or the page up/page down buttons. "grammatim" wrote: What doesn't it do that you would like it to do? Ctrl-Wheel should do Zoom. On Jan 15, 6:42 pm, bmcmullin wrote: Why won't the scroll wheel on my mouse work in word documents?- |
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#10
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Mouse Scroll Wheel
I just realized that when I hold the cursor over the menu bar at the top, the
wheel scrolls through the tabs, although it goes 3 at a time, so it isn't especially useful. "grammatim" wrote: Did you check whether it'll do the Zoom thing? If you're in 2007, does it move through the Ribbon tabs? Hey, could you be trying to scroll the document with the cursor up on the Ribbon? On Jan 16, 10:07 am, bmcmullin wrote: I'd like it to scroll up and down trough documents like it does on webpages and everything else so that I don't have to use the scroll bar on the side or the page up/page down buttons. "grammatim" wrote: What doesn't it do that you would like it to do? Ctrl-Wheel should do Zoom. On Jan 15, 6:42 pm, bmcmullin wrote: Why won't the scroll wheel on my mouse work in word documents?- |
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#11
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Mouse Scroll Wheel
The "menu bar at the top" is the Ribbon.
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "bmcmullin" wrote in message ... I just realized that when I hold the cursor over the menu bar at the top, the wheel scrolls through the tabs, although it goes 3 at a time, so it isn't especially useful. "grammatim" wrote: Did you check whether it'll do the Zoom thing? If you're in 2007, does it move through the Ribbon tabs? Hey, could you be trying to scroll the document with the cursor up on the Ribbon? On Jan 16, 10:07 am, bmcmullin wrote: I'd like it to scroll up and down trough documents like it does on webpages and everything else so that I don't have to use the scroll bar on the side or the page up/page down buttons. "grammatim" wrote: What doesn't it do that you would like it to do? Ctrl-Wheel should do Zoom. On Jan 15, 6:42 pm, bmcmullin wrote: Why won't the scroll wheel on my mouse work in word documents?- |
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#12
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Mouse Scroll Wheel
Thanks for clearing that up. So I guess it does work on the Ribbon (sort
of), but not on anything else that I've tried. "Suzanne S. Barnhill" wrote: The "menu bar at the top" is the Ribbon. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "bmcmullin" wrote in message ... I just realized that when I hold the cursor over the menu bar at the top, the wheel scrolls through the tabs, although it goes 3 at a time, so it isn't especially useful. "grammatim" wrote: Did you check whether it'll do the Zoom thing? If you're in 2007, does it move through the Ribbon tabs? Hey, could you be trying to scroll the document with the cursor up on the Ribbon? On Jan 16, 10:07 am, bmcmullin wrote: I'd like it to scroll up and down trough documents like it does on webpages and everything else so that I don't have to use the scroll bar on the side or the page up/page down buttons. "grammatim" wrote: What doesn't it do that you would like it to do? Ctrl-Wheel should do Zoom. On Jan 15, 6:42 pm, bmcmullin wrote: Why won't the scroll wheel on my mouse work in word documents?- |
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#13
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Mouse Scroll Wheel
Different mouse types have different driver requirements, e.g. the Microsoft
wheel mouse (Intellimouse Explorer 3) that I use has only two driver components C:\\WINDOWS\system32\DRIVERS\mouclass.sys C:\\WINDOWS\system32\DRIVERS\i8042prt.sys (the first is the mouse driver, the second the PS2 port driver for the mouse). To what extent your Dell mouse is compatible with Word 2007 I cannot say. One thing to try - some users have reported mouse related problems attributable to minor corruption in the Word data key in the registry that have been fixed by renaming of deleting that key.i.e. HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data It can do no harm to try it. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org bmcmullin wrote: I tried uninstalling the mouse, then restarting the computer and plugging the mouse back in to let it reinstall the driver. I looked at the mouse properties under the control panel and it says I have the following drivers installed for my mouse: C:\\WINDOWS\system32\DRIVERS\mouclass.sys C:\\WINDOWS\system32\DRIVERS\moufiltr.sys C:\\WINDOWS\system32\DRIVERS\mouhid.sys It says the provider is Microsoft Corporation and the file version is 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158). Under general properties it says the device is working properly. If I should install something else, how would I go about doing that? The scroll whell works on everything else, including spreadsheets in Excel 2007. Thanks for your help. "Graham Mayor" wrote: You could start by installing a standard Microsoft Windows mouse driver. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org bmcmullin wrote: Is there anything I can do to fix the problem so that I can scroll up and down through documents? I don't know if it matters, but I got my mouse and keyboard from Dell, which is who I got my laptop from. "Graham Mayor" wrote: Your mouse driver is probably not up to the task. Word 2007 particularly has some issues with mouse drivers, and tends not to like the Intellitype software often installed to provide extra functionality. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org bmcmullin wrote: Why won't the scroll wheel on my mouse work in word documents? |
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#14
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Mouse Scroll Wheel
I finally called Dell tech support. After about an hour and a half, the
agent was able to get the scroll whell working. I'm not entirely sure what she did, but fairly near the end she did mention reinstalling the video card driver or something like that. Thanks again for your help. "Graham Mayor" wrote: Different mouse types have different driver requirements, e.g. the Microsoft wheel mouse (Intellimouse Explorer 3) that I use has only two driver components C:\\WINDOWS\system32\DRIVERS\mouclass.sys C:\\WINDOWS\system32\DRIVERS\i8042prt.sys (the first is the mouse driver, the second the PS2 port driver for the mouse). To what extent your Dell mouse is compatible with Word 2007 I cannot say. One thing to try - some users have reported mouse related problems attributable to minor corruption in the Word data key in the registry that have been fixed by renaming of deleting that key.i.e. HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data It can do no harm to try it. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org bmcmullin wrote: I tried uninstalling the mouse, then restarting the computer and plugging the mouse back in to let it reinstall the driver. I looked at the mouse properties under the control panel and it says I have the following drivers installed for my mouse: C:\\WINDOWS\system32\DRIVERS\mouclass.sys C:\\WINDOWS\system32\DRIVERS\moufiltr.sys C:\\WINDOWS\system32\DRIVERS\mouhid.sys It says the provider is Microsoft Corporation and the file version is 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158). Under general properties it says the device is working properly. If I should install something else, how would I go about doing that? The scroll whell works on everything else, including spreadsheets in Excel 2007. Thanks for your help. "Graham Mayor" wrote: You could start by installing a standard Microsoft Windows mouse driver. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org bmcmullin wrote: Is there anything I can do to fix the problem so that I can scroll up and down through documents? I don't know if it matters, but I got my mouse and keyboard from Dell, which is who I got my laptop from. "Graham Mayor" wrote: Your mouse driver is probably not up to the task. Word 2007 particularly has some issues with mouse drivers, and tends not to like the Intellitype software often installed to provide extra functionality. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org bmcmullin wrote: Why won't the scroll wheel on my mouse work in word documents? |
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