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rah5301 rah5301 is offline
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Default Problem accessing Word

Have a 2 yr. old Gateway POS. it came pre-loaded (Windows Office Suite
included), with no disks. Lately, after clicking on the Word icon, a small
screen says preparing to install and an install progress bar begins, then
stops about halfway. Notice says "SKUO11.CAB could not be found". If I
cancel the install, I get another message saying, Please run Set Up and
select "repair" (can't find Set Up, Where to look?) If I hit cancel again,
the program begins and works fine. The problem seems to be getting to the
program. Any Ideas?
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Jay Freedman Jay Freedman is offline
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Default Problem accessing Word

See http://support.microsoft.com/kb/896866.

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Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
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On Thu, 4 Feb 2010 16:19:01 -0800, rah5301
wrote:

Have a 2 yr. old Gateway POS. it came pre-loaded (Windows Office Suite
included), with no disks. Lately, after clicking on the Word icon, a small
screen says preparing to install and an install progress bar begins, then
stops about halfway. Notice says "SKUO11.CAB could not be found". If I
cancel the install, I get another message saying, Please run Set Up and
select "repair" (can't find Set Up, Where to look?) If I hit cancel again,
the program begins and works fine. The problem seems to be getting to the
program. Any Ideas?

  #3   Report Post  
Posted to microsoft.public.word.docmanagement
Jay Freedman Jay Freedman is offline
external usenet poster
 
Posts: 9,854
Default Problem accessing Word

See http://support.microsoft.com/kb/896866.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.


On Thu, 4 Feb 2010 16:19:01 -0800, rah5301
wrote:

Have a 2 yr. old Gateway POS. it came pre-loaded (Windows Office Suite
included), with no disks. Lately, after clicking on the Word icon, a small
screen says preparing to install and an install progress bar begins, then
stops about halfway. Notice says "SKUO11.CAB could not be found". If I
cancel the install, I get another message saying, Please run Set Up and
select "repair" (can't find Set Up, Where to look?) If I hit cancel again,
the program begins and works fine. The problem seems to be getting to the
program. Any Ideas?

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