Please help. I don't know why all of a sudden this started happening but
whenever I open Word 2000, it hangs. When I do an ALT-CNTRL-DEL, the Task
Manager shows that I have two Word sessions that are "not responding."

I currently work in Windows XP Pro. I have sufficient RAM and memory and
ALL other Office programs works flawlessly.

This is what I've done so far:

1. I have removed and reinstalled MS Office and updated all security and
misc. patches. When I do that, when I go to programs and it tells me I have
new programs installed, Excel, Access, PowerPoint, etc are all "highlighted"
EXCEPT MS Word.

After I have reinstalled the Office programs and updated everything, problem
still exists.

2. I removed MS Office and deleted all files pertaining to Office, (i.e.
templates, etc.). After I reinstalled and updated, problem still exist.

However, when I open Word using "winword.exe /a" it opens fine.

How do I correct this short of reformatting my hard drive? Based on my
research here in this discussion board, I have even renamed the Data Key in
the Windows Registry, to no avail.

Thank you, in advance, for your help!!!

Joe

See http://www.word.mvps.org/FAQs/AppErr...peningWord.htm

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org

On Sat, 11 Jun 2005 19:08:02 -0700, JoeATL
wrote:

Please help. I don't know why all of a sudden this started happening but
whenever I open Word 2000, it hangs. When I do an ALT-CNTRL-DEL, the Task
Manager shows that I have two Word sessions that are "not responding."

I currently work in Windows XP Pro. I have sufficient RAM and memory and
ALL other Office programs works flawlessly.

This is what I've done so far:

1. I have removed and reinstalled MS Office and updated all security and
misc. patches. When I do that, when I go to programs and it tells me I have
new programs installed, Excel, Access, PowerPoint, etc are all "highlighted"
EXCEPT MS Word.

After I have reinstalled the Office programs and updated everything, problem
still exists.

2. I removed MS Office and deleted all files pertaining to Office, (i.e.
templates, etc.). After I reinstalled and updated, problem still exist.

However, when I open Word using "winword.exe /a" it opens fine.

How do I correct this short of reformatting my hard drive? Based on my
research here in this discussion board, I have even renamed the Data Key in
the Windows Registry, to no avail.

Thank you, in advance, for your help!!!

Joe

But before restarting Word - see
http://www.gmayor.com/what_to_do_when_word_crashes.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




Jay Freedman wrote:
See http://www.word.mvps.org/FAQs/AppErr...peningWord.htm


Please help. I don't know why all of a sudden this started
happening but whenever I open Word 2000, it hangs. When I do an
ALT-CNTRL-DEL, the Task Manager shows that I have two Word sessions
that are "not responding."

I currently work in Windows XP Pro. I have sufficient RAM and
memory and ALL other Office programs works flawlessly.

This is what I've done so far:

1. I have removed and reinstalled MS Office and updated all security
and misc. patches. When I do that, when I go to programs and it
tells me I have new programs installed, Excel, Access, PowerPoint,
etc are all "highlighted" EXCEPT MS Word.

After I have reinstalled the Office programs and updated everything,
problem still exists.

2. I removed MS Office and deleted all files pertaining to Office,
(i.e. templates, etc.). After I reinstalled and updated, problem
still exist.

However, when I open Word using "winword.exe /a" it opens fine.

How do I correct this short of reformatting my hard drive? Based on
my research here in this discussion board, I have even renamed the
Data Key in the Windows Registry, to no avail.

Thank you, in advance, for your help!!!

Joe

Thanks...

I've done everything listed but it still hangs. What do I do now?

It has to be an add-on because when I do "winword.exe /a" it works fine.
Short of deleting all my ".dot" files, whatelse can I do?

Thanks!!
Joe

"Graham Mayor" wrote:

But before restarting Word - see
http://www.gmayor.com/what_to_do_when_word_crashes.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




Jay Freedman wrote:
See http://www.word.mvps.org/FAQs/AppErr...peningWord.htm


Please help. I don't know why all of a sudden this started
happening but whenever I open Word 2000, it hangs. When I do an
ALT-CNTRL-DEL, the Task Manager shows that I have two Word sessions
that are "not responding."

I currently work in Windows XP Pro. I have sufficient RAM and
memory and ALL other Office programs works flawlessly.

This is what I've done so far:

1. I have removed and reinstalled MS Office and updated all security
and misc. patches. When I do that, when I go to programs and it
tells me I have new programs installed, Excel, Access, PowerPoint,
etc are all "highlighted" EXCEPT MS Word.

After I have reinstalled the Office programs and updated everything,
problem still exists.

2. I removed MS Office and deleted all files pertaining to Office,
(i.e. templates, etc.). After I reinstalled and updated, problem
still exist.

However, when I open Word using "winword.exe /a" it opens fine.

How do I correct this short of reformatting my hard drive? Based on
my research here in this discussion board, I have even renamed the
Data Key in the Windows Registry, to no avail.

Thank you, in advance, for your help!!!

Joe

We had a problem similar to this and it turned out to be two Acrobat
templates in the C:\Program Files\Microsoft Office\Office\STARTUP directory.
They were something like PDFMaker.dot. Hope it helps.
--
Stacy Hathaway


"JoeATL" wrote:

Thanks...

I've done everything listed but it still hangs. What do I do now?

It has to be an add-on because when I do "winword.exe /a" it works fine.
Short of deleting all my ".dot" files, whatelse can I do?

Thanks!!
Joe

"Graham Mayor" wrote:

But before restarting Word - see
http://www.gmayor.com/what_to_do_when_word_crashes.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




Jay Freedman wrote:
See http://www.word.mvps.org/FAQs/AppErr...peningWord.htm


Please help. I don't know why all of a sudden this started
happening but whenever I open Word 2000, it hangs. When I do an
ALT-CNTRL-DEL, the Task Manager shows that I have two Word sessions
that are "not responding."

I currently work in Windows XP Pro. I have sufficient RAM and
memory and ALL other Office programs works flawlessly.

This is what I've done so far:

1. I have removed and reinstalled MS Office and updated all security
and misc. patches. When I do that, when I go to programs and it
tells me I have new programs installed, Excel, Access, PowerPoint,
etc are all "highlighted" EXCEPT MS Word.

After I have reinstalled the Office programs and updated everything,
problem still exists.

2. I removed MS Office and deleted all files pertaining to Office,
(i.e. templates, etc.). After I reinstalled and updated, problem
still exist.

However, when I open Word using "winword.exe /a" it opens fine.

How do I correct this short of reformatting my hard drive? Based on
my research here in this discussion board, I have even renamed the
Data Key in the Windows Registry, to no avail.

Thank you, in advance, for your help!!!

Joe