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#1
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wordd 2003- browser and email issues
hello folks,
i have just started using word 2003. before i was using word xp. i am experiencing the following problems: 1. in word xp - on the buttons tab there used to be email icon and i could just email a doc by clicking on that. now i cant email from word. even if i go to file/send to ..the mail recipient is phased out. is it possible to email like in word xp. i do not have outlook installed and use outlook express as my email client. 2. i cant open or access the online help or get the online templates . if i click on it, a small new window pops up which says "error launching browser" any help or explanation will be appreciated. |
#2
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Browsers have so many different scenarios let's see what we can narrow it
down with. You may want to try a virus scan or spyware scan on your pc to make sure that you don't have any uninvited garbage and really clean it up. If that doesn't work Outlook Express is part of Internet Explorer and you are having other IE issues I would suggest uninstall Internet Explorer and then reinstall. Internet Explorer. You can then check "Tools, Internet Options, Programs" and make sure that Outlook Express is your e-mail editor. "Gradey Skool" wrote in message ... hello folks, i have just started using word 2003. before i was using word xp. i am experiencing the following problems: 1. in word xp - on the buttons tab there used to be email icon and i could just email a doc by clicking on that. now i cant email from word. even if i go to file/send to ..the mail recipient is phased out. is it possible to email like in word xp. i do not have outlook installed and use outlook express as my email client. 2. i cant open or access the online help or get the online templates . if i click on it, a small new window pops up which says "error launching browser" any help or explanation will be appreciated. |
#3
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just did that, im afraid the problem still persists, and also did virus
check - system clean. one other thing i noticed is that clicking on a link in outlook express will also now not open. i apprecaite that this is a word group but my problems started after i installed office 2003 (without outlook). i am still on xp sp1. do u think that upgrading to sp2 will help..any ideas on the emailing issue/icon... thnx in advance "~D~" wrote in message ... Browsers have so many different scenarios let's see what we can narrow it down with. You may want to try a virus scan or spyware scan on your pc to make sure that you don't have any uninvited garbage and really clean it up. If that doesn't work Outlook Express is part of Internet Explorer and you are having other IE issues I would suggest uninstall Internet Explorer and then reinstall. Internet Explorer. You can then check "Tools, Internet Options, Programs" and make sure that Outlook Express is your e-mail editor. "Gradey Skool" wrote in message ... hello folks, i have just started using word 2003. before i was using word xp. i am experiencing the following problems: 1. in word xp - on the buttons tab there used to be email icon and i could just email a doc by clicking on that. now i cant email from word. even if i go to file/send to ..the mail recipient is phased out. is it possible to email like in word xp. i do not have outlook installed and use outlook express as my email client. 2. i cant open or access the online help or get the online templates . if i click on it, a small new window pops up which says "error launching browser" any help or explanation will be appreciated. |
#4
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...Sorry it didn't work.
SP2 won't help if the program isn't working. Are you using version 6 of Internet Explorer? What Internet Service Provider are you using? "Gradey Skool" wrote in message ... just did that, im afraid the problem still persists, and also did virus check - system clean. one other thing i noticed is that clicking on a link in outlook express will also now not open. i apprecaite that this is a word group but my problems started after i installed office 2003 (without outlook). i am still on xp sp1. do u think that upgrading to sp2 will help..any ideas on the emailing issue/icon... thnx in advance "~D~" wrote in message ... Browsers have so many different scenarios let's see what we can narrow it down with. You may want to try a virus scan or spyware scan on your pc to make sure that you don't have any uninvited garbage and really clean it up. If that doesn't work Outlook Express is part of Internet Explorer and you are having other IE issues I would suggest uninstall Internet Explorer and then reinstall. Internet Explorer. You can then check "Tools, Internet Options, Programs" and make sure that Outlook Express is your e-mail editor. "Gradey Skool" wrote in message ... hello folks, i have just started using word 2003. before i was using word xp. i am experiencing the following problems: 1. in word xp - on the buttons tab there used to be email icon and i could just email a doc by clicking on that. now i cant email from word. even if i go to file/send to ..the mail recipient is phased out. is it possible to email like in word xp. i do not have outlook installed and use outlook express as my email client. 2. i cant open or access the online help or get the online templates . if i click on it, a small new window pops up which says "error launching browser" any help or explanation will be appreciated. |
#5
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If you are trying to Mail To: from Word using Outlook, you need the same
versions installed, i.e. both versions need to be 2003. -- Terry Farrell - Word MVP http://word.mvps.org/ "Gradey Skool" wrote in message ... : just did that, im afraid the problem still persists, and also did virus : check - system clean. : : one other thing i noticed is that clicking on a link in outlook express will : also now not open. i apprecaite that this is a word group but my problems : started after i installed office 2003 (without outlook). : : i am still on xp sp1. do u think that upgrading to sp2 will help..any ideas : on the emailing issue/icon... : : thnx in advance : : : : : : "~D~" wrote in message : ... : Browsers have so many different scenarios let's see what we can narrow it : down with. : : You may want to try a virus scan or spyware scan on your pc to make sure : that you don't have any uninvited garbage and really clean it up. : : If that doesn't work Outlook Express is part of Internet Explorer and you : are having other IE issues I would suggest uninstall Internet Explorer and : then reinstall. Internet Explorer. You can then check "Tools, Internet : Options, Programs" and make sure that Outlook Express is your e-mail : editor. : : : : : "Gradey Skool" wrote in message : ... : hello folks, : : i have just started using word 2003. : : before i was using word xp. : : i am experiencing the following problems: : : 1. in word xp - on the buttons tab there used to be email icon and i : could : just email a doc by clicking on that. now i cant email from word. even : if : i : go to file/send to ..the mail recipient is phased out. is it possible to : email like in word xp. i do not have outlook installed and use outlook : express as my email client. : : 2. i cant open or access the online help or get the online templates . : if : i : click on it, a small new window pops up which says "error launching : browser" : : any help or explanation will be appreciated. : : : : : : : : : |