[Coco]

For the past several months I have been unable to use my mouse within the
document itself. This includes clicking words, clicking on a different spot
to move the cursor away, right-clicking for spelling/grammatical errors,
double-clicking to highlight, moving text boxes, etc. Also, Microsoft 2007
has the unique feature of showing how text will look with a certain size or
font when scrolling through the size/font selection before actually selecting
whatever format you choose. This no longer works either.

Everytime I close Word I get the following message: "Microsoft Office has
stopped working. Windows is checking for a solution to the problem." It
checks for possible solutions, then comes up with " a problem has caused the
program to stop working correctly. Windows will close the program and notify
you if a solution is available." Only once throughout the last couple of
months has it come up with an update, which did not work. None of the updates
seem to have any effect, and it does not appear to be a virus since I have
used the same files on different computers through a thumbdrive and they have
not been affected.

A few weeks ago, this randomly stopped happening and everything was fine for
about a week or so before it went back to not working. The first time it
happened was around May/June, and it started working again around late June.
In early August the problem came back and, apart from the one week when it
disappeared, it has been there ever since.

Does anyone have any idea why this is happening? How can I get rid of this
problem and prevent it from coming back?

Thanks,
Coco

[Graham Mayor]

Go to http://support.microsoft.com/?kbid=940791 and click the FixIt button.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



coco wrote:
For the past several months I have been unable to use my mouse within
the document itself. This includes clicking words, clicking on a
different spot to move the cursor away, right-clicking for
spelling/grammatical errors, double-clicking to highlight, moving
text boxes, etc. Also, Microsoft 2007 has the unique feature of
showing how text will look with a certain size or font when scrolling
through the size/font selection before actually selecting whatever
format you choose. This no longer works either.

Everytime I close Word I get the following message: "Microsoft Office
has stopped working. Windows is checking for a solution to the
problem." It checks for possible solutions, then comes up with " a
problem has caused the program to stop working correctly. Windows
will close the program and notify you if a solution is available."
Only once throughout the last couple of months has it come up with an
update, which did not work. None of the updates seem to have any
effect, and it does not appear to be a virus since I have used the
same files on different computers through a thumbdrive and they have
not been affected.

A few weeks ago, this randomly stopped happening and everything was
fine for about a week or so before it went back to not working. The
first time it happened was around May/June, and it started working
again around late June. In early August the problem came back and,
apart from the one week when it disappeared, it has been there ever
since.

Does anyone have any idea why this is happening? How can I get rid of
this problem and prevent it from coming back?

Thanks,
Coco