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Error "Your system does not support Microsoft Word"
Hello,
I'm running Windows XP SP2 with MS word 2002 SP3 (V10.6838.3839), and Word works fine when I open MS word documents or launch it from the start menu. However we are using a 3rd party Web application that downloads a MS .doc file and then attempts to launch MS word to edit/view it. This results in the error dialog box message: +++++ PD_ERR-06300011: The selected document is a Microsoft Word document. Your system does not support Microsoft Word. Please contact your system administrator. ----- I can manually open the downloaded document, but when the web application attempts to activate MW word, I get the message. I am the system admin, and I have this problem with only one workstation. I have several others running the same version of the XP and Wordthat do not have this problem. Could it be somthing in the registry? How can I correct the problem? Thanks in advance Jeff Cameron |
#2
Posted to microsoft.public.word.docmanagement
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Error "Your system does not support Microsoft Word"
I would try contacting the developer of the third pary software.
-- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "JCameron" wrote in message ... Hello, I'm running Windows XP SP2 with MS word 2002 SP3 (V10.6838.3839), and Word works fine when I open MS word documents or launch it from the start menu. However we are using a 3rd party Web application that downloads a MS .doc file and then attempts to launch MS word to edit/view it. This results in the error dialog box message: +++++ PD_ERR-06300011: The selected document is a Microsoft Word document. Your system does not support Microsoft Word. Please contact your system administrator. ----- I can manually open the downloaded document, but when the web application attempts to activate MW word, I get the message. I am the system admin, and I have this problem with only one workstation. I have several others running the same version of the XP and Wordthat do not have this problem. Could it be somthing in the registry? How can I correct the problem? Thanks in advance Jeff Cameron |
#3
Posted to microsoft.public.word.docmanagement
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Error "Your system does not support Microsoft Word"
We have. Please remember it is a Web App. and it merely downloads a MS Word
document and then tells MS Word to open it. The error message appears to be comming from Windows. The Web App developer says the error message is not part of their Web application. "JoAnn Paules" wrote: I would try contacting the developer of the third pary software. -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "JCameron" wrote in message ... Hello, I'm running Windows XP SP2 with MS word 2002 SP3 (V10.6838.3839), and Word works fine when I open MS word documents or launch it from the start menu. However we are using a 3rd party Web application that downloads a MS .doc file and then attempts to launch MS word to edit/view it. This results in the error dialog box message: +++++ PD_ERR-06300011: The selected document is a Microsoft Word document. Your system does not support Microsoft Word. Please contact your system administrator. ----- I can manually open the downloaded document, but when the web application attempts to activate MW word, I get the message. I am the system admin, and I have this problem with only one workstation. I have several others running the same version of the XP and Wordthat do not have this problem. Could it be somthing in the registry? How can I correct the problem? Thanks in advance Jeff Cameron |
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