Every time I access Word, I get the 'preparing to install' message. I use
Word frequently so it is obviously installed. It is frustrating to receive
this delay every time I access Word. Any recommendations on how to fix will
be greatly appreciated.

You don't say what version you have, but try these KB articles:

"You receive a 'Preparing to install' message when you try to start an
Office XP program or an Office 2000 program"
http://support.microsoft.com/?kbid=888637

"OFF2000: Windows Installer Appears Every Time a Program Is Started"
http://support.microsoft.com/?kbid=265194

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"Joan A" wrote in message
...
Every time I access Word, I get the 'preparing to install' message. I use
Word frequently so it is obviously installed. It is frustrating to receive
this delay every time I access Word. Any recommendations on how to fix
will
be greatly appreciated.