Our users are using Microsoft Word through a Citrix Client. One particular
user has problems no matter what computer they log in from. When attempting
to access a particular document that serves as a template (unofficially) as a
letterhead. This user is missing part of the letterhead when printing. No
other user is experiencing this problem. I rebuilt their profile within
Citrix and made the user had all rights and am at a loss for what to do at
this point. Could macros play a role in this? What other possible cause
could there be?

Look at the printing options to make sure that the box to print drawing
objects is checked.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
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"Griz" wrote in message
...
Our users are using Microsoft Word through a Citrix Client. One
particular
user has problems no matter what computer they log in from. When
attempting
to access a particular document that serves as a template (unofficially)
as a
letterhead. This user is missing part of the letterhead when printing.
No
other user is experiencing this problem. I rebuilt their profile within
Citrix and made the user had all rights and am at a loss for what to do at
this point. Could macros play a role in this? What other possible cause
could there be?