[Gladys]

I have a user who uses Word XP

He has form letters which he uses through out the day. The first time he
tabs through everything works ok - until he prints -

After he prints he can not tell which field his cursor is in because the
form fields do not highlight.

The forms are protected. Also these forms were created in an older version
of Word I believe. If he clicks on a different view then clicks back to print
layout view then everything works ok again.

Any suggestions would be greatly appreciated.

[Robert M. Franz (RMF)]

Hi Gladys

Gladys wrote:
I have a user who uses Word XP

He has form letters which he uses through out the day. The first time he
tabs through everything works ok - until he prints -

After he prints he can not tell which field his cursor is in because the
form fields do not highlight.

The forms are protected. Also these forms were created in an older version
of Word I believe. If he clicks on a different view then clicks back to print
layout view then everything works ok again.

Any suggestions would be greatly appreciated.

Hmm, since none have answered so far, a far-fetched possibility: are you
positive that, after printing, there are still actual form-fields
present in the document at all? Could be a macro which turns them into
normal text or something (or which turns the field-shading off, for
that!). Haven't heard of such a thing before, but who knows ... :-)

Greetinx
Robert
--
/"\ ASCII Ribbon Campaign | MS
\ / | MVP
X Against HTML | for
/ \ in e-mail & news | Word

[Cindy M.]

Hi ?B?R2xhZHlz?=,

I have a user who uses Word XP

He has form letters which he uses through out the day. The first time he
tabs through everything works ok - until he prints -

After he prints he can not tell which field his cursor is in because the
form fields do not highlight.

The forms are protected. Also these forms were created in an older version
of Word I believe. If he clicks on a different view then clicks back to print
layout view then everything works ok again.

There appear to be two possible reasons for what the user is seeing:

1. The graphics card driver may be having a problem. Updating with the newest
version from the manufacturer's website to test/resolve this.

2. The document's internal, binary structure has become damaged. To test:
unprotect the document, then copy all but the last paragraph mark to a new
document. Protect, then test filling out, printing, etc.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply
in the newsgroup and not by e-mail :-)

[Gladys]

Thanks for your answers - After further research I feel this is caused by
Snag-it software that is loaded on to this machine.

"Gladys" wrote:

I have a user who uses Word XP

He has form letters which he uses through out the day. The first time he
tabs through everything works ok - until he prints -

After he prints he can not tell which field his cursor is in because the
form fields do not highlight.

The forms are protected. Also these forms were created in an older version
of Word I believe. If he clicks on a different view then clicks back to print
layout view then everything works ok again.

Any suggestions would be greatly appreciated.

[Graham Mayor]

SnagIt is usually very well behaved. I have never known it cause such a
problem, but you can always lose the Snag-it add-in and still retain 99.9%
of the functionality of the application directly from Windows.

Word (especially Word 2003) tends to randomly lose settings stored in the
Word data key in the registry (which includes the settings in tools
options). It would be worth adding a line to an autoopen and an autonew
macro in normal.dot to force the correct setting each time a document is
open or created eg

ActiveWindow.View.FieldShading = wdFieldShadingWhenSelected

You can create a separate macro containing this line and add it to a toolbar
button if it really becomes a nuisance, to reset the option with a single
click

http://www.gmayor.com/installing_macro.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Gladys wrote:
Thanks for your answers - After further research I feel this is
caused by Snag-it software that is loaded on to this machine.

"Gladys" wrote:

I have a user who uses Word XP

He has form letters which he uses through out the day. The first
time he tabs through everything works ok - until he prints -

After he prints he can not tell which field his cursor is in
because the form fields do not highlight.

The forms are protected. Also these forms were created in an older
version of Word I believe. If he clicks on a different view then
clicks back to print layout view then everything works ok again.

Any suggestions would be greatly appreciated.