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Word 2002 Error Message
Elizabeth was in her office. She's on a network. The network O.S. is
Microsoft 2000. She was working in Word 2002. Here is the message she sent to her M.I.S. people, which they won't read until Monday. "Dear Gurus ~ "I have been working (for months) on a Performance Report. It is 31 pages long, carrying with it multiple graphs, tables and photos. While working on it today, my machine said something had happened, and it had to close the document. Both the document closed and Word closed. "Since then I have not been able to re-open the Word document, despite multiple re-boots and re-tries. I can see the document on my H drive on the server, and when I hover my cursor over it, it says that the 19.5KB of data is still there. "File name is "FY 2007 Performance Report.03.06.08" It is on my H drive in a folder called Trailblazers, and another folder under that one called Performance Report FY 2007, both of which now give me the following error "Message when I try to open: Doc name or path is not valid. Try: Check file permissions for document drive Use the File Open dialog box to locate document." The stranger thing is, she had her memory stick inserted when this happened, and we cannot open the older file from the stick; seems like whatever happened affected both the original file AND the file she had backed up on the stick. I have Office 2003. I inserted the stick at home. When I attempt to open the file, Word 2003 error box gives me approximately the same message, with the added proviso to use text recovery. When I attempt to open under text recovery, the original error message comes up about cannot open. Any ideas would be of immense help. She'd like to work on the file this weekend. Thank you in advance, Ernie |
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