[tobeetwo]

When I open word a prompt comes up in some oriental language with an ok
button. I say ok then another same window comes up. I say ok and my word
opens....What happened.

[Panish Desai[_2_]]

Hello,

Let me know what happens in Word Safe and /a. (Steps for Word Safe and /a is
given below)

Step1: Check in WinWord /a mode:

[Note: When you use the /a switch to start Word, the switch prevents add-ins
and global templates from being loaded automatically. The /a switch also
locks the setting files; that is, the setting files cannot be read or
modified when you use this switch.]

1. Close all the applications running on your computer (close Outlook also)
2. Use key combination "Windows Key + R" to get Run prompt, type winword /a
(note: there is a space between winword and /a)
3. Press Enter
4. This will open a blank word document.
5. Does the issue persist? If yes, Please go to Step 3 & 4, Else go to Step 2

Step2: Check in WinWord /safe mode:

1. Close all the applications running on your computer (close Outlook also)
2. Use key combination "Windows Key + R" to get Run prompt, type winword
/safe (note: there is a space between winword and /safe)
3. Press Enter
4. Click File
5. Click New
6. Does the issue persist?


"tobeetwo" wrote:

When I open word a prompt comes up in some oriental language with an ok
button. I say ok then another same window comes up. I say ok and my word
opens....What happened.

[mazorj]

I had that happen after a batch of MS patches. I can't remember if it
cleared up after a few reboots, or maybe I retrieved normal.dot from
an earlier back-up or renamed it to force a new version; but it wasn't
hard to make go away.

"Panish Desai" wrote in
message ...
Hello,

Let me know what happens in Word Safe and /a. (Steps for Word Safe
and /a is
given below)

Step1: Check in WinWord /a mode:

[Note: When you use the /a switch to start Word, the switch prevents
add-ins
and global templates from being loaded automatically. The /a switch
also
locks the setting files; that is, the setting files cannot be read
or
modified when you use this switch.]

1. Close all the applications running on your computer (close
Outlook also)
2. Use key combination "Windows Key + R" to get Run prompt, type
winword /a
(note: there is a space between winword and /a)
3. Press Enter
4. This will open a blank word document.
5. Does the issue persist? If yes, Please go to Step 3 & 4, Else go
to Step 2

Step2: Check in WinWord /safe mode:

1. Close all the applications running on your computer (close
Outlook also)
2. Use key combination "Windows Key + R" to get Run prompt, type
winword
/safe (note: there is a space between winword and /safe)
3. Press Enter
4. Click File
5. Click New
6. Does the issue persist?


"tobeetwo" wrote:

When I open word a prompt comes up in some oriental language with
an ok
button. I say ok then another same window comes up. I say ok and my
word
opens....What happened.