I have added the "Close" icon to my toolbar (i ahve even created a new
toolbar called "Close"), but as soon as Word closes it loses the change.

I have done this change many times before, and word has always kept my
changes.

If you have Acrobat 7 installed, see the last section of
http://www.gmayor.com/lose_that_adob...at_toolbar.htm

--

--
Carol A. Bratt, MCP



"Sarah Reynolds" wrote:

I have added the "Close" icon to my toolbar (i ahve even created a new
toolbar called "Close"), but as soon as Word closes it loses the change.

I have done this change many times before, and word has always kept my
changes.

I have Acrobat 6. I looked at the link, and I don't think it helps.

Thanks though!

"Carol" wrote:

If you have Acrobat 7 installed, see the last section of
http://www.gmayor.com/lose_that_adob...at_toolbar.htm

--

--
Carol A. Bratt, MCP



"Sarah Reynolds" wrote:

I have added the "Close" icon to my toolbar (i ahve even created a new
toolbar called "Close"), but as soon as Word closes it loses the change.

I have done this change many times before, and word has always kept my
changes.

After you change something in Word and close it are you prompted to save the
Normal.dot? If not, go to Tools | Options | Save and tick that box and see
if that helps you.
--
Carol A. Bratt, MCP



"Sarah Reynolds" wrote:

I have Acrobat 6. I looked at the link, and I don't think it helps.

Thanks though!

"Carol" wrote:

If you have Acrobat 7 installed, see the last section of
http://www.gmayor.com/lose_that_adob...at_toolbar.htm

--

--
Carol A. Bratt, MCP



"Sarah Reynolds" wrote:

I have added the "Close" icon to my toolbar (i ahve even created a new
toolbar called "Close"), but as soon as Word closes it loses the change.

I have done this change many times before, and word has always kept my
changes.

If you are on a network, check with your IT department and see if they are
rewriting normal.dot each time you log in. (Not nice!)
You can save your customizations in a separate file. See
http://addbalance.com/word/movetotemplate.htm for step-by-step instructions
on moving / sharing / copying / backing-up customizations including
AutoText, AutoCorrect, keyboard assignments, toolbars, macros, etc.
--

Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

"Sarah Reynolds" wrote in message
...
I have Acrobat 6. I looked at the link, and I don't think it helps.

Thanks though!

"Carol" wrote:

If you have Acrobat 7 installed, see the last section of
http://www.gmayor.com/lose_that_adob...at_toolbar.htm

--

--
Carol A. Bratt, MCP



"Sarah Reynolds" wrote:

I have added the "Close" icon to my toolbar (i ahve even created a new
toolbar called "Close"), but as soon as Word closes it loses the
change.

I have done this change many times before, and word has always kept my
changes.

There are some fault conditions caused by Word crashes that can affect
Word's ability to save normal.dot.
Close Word. Close Outlook. Press CTRL+ALT+Del and under 'processes' check
that there are no instances of Winword.exe still running. If there are,
close them.

Attend to the mess caused by the crash
http://www.gmayor.com/what_to_do_when_word_crashes.htm
Reboot and restart Word. It should now save normal.dot again.

Unless of course this relates to your other question about the Acrobat
toolbar which is placed by the Acrobat add-in and nothing to do with Word.
For that you need to go back to the
http://www.gmayor.com/lose_that_adob...at_toolbar.htm link and refer to
the parts about Acrobat 6.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Sarah Reynolds wrote:
I have Acrobat 6. I looked at the link, and I don't think it helps.

Thanks though!

"Carol" wrote:

If you have Acrobat 7 installed, see the last section of
http://www.gmayor.com/lose_that_adob...at_toolbar.htm

--

--
Carol A. Bratt, MCP



"Sarah Reynolds" wrote:

I have added the "Close" icon to my toolbar (i ahve even created a
new toolbar called "Close"), but as soon as Word closes it loses
the change.

I have done this change many times before, and word has always kept
my changes.