Reply
 
Thread Tools Display Modes
  #1   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Yourcareercoach Yourcareercoach is offline
external usenet poster
 
Posts: 6
Default Can't get Word 2003 to keep data file with mail merge main documen

I use Word 2002, but I often send mail merge mail documents, and their
supporting Word data file, to my clients. If they are using Word 2002, when
they open the mail merge main document, Word 2002 or earlier, automatically
finds the correct data file every time.

However, when I send my mail merge mail document and its associated word
data file to clients using Word 2003, they run into the following difficulty.
When they open the mail merge mail document, Word 2003 claims it cannot find
the associated Word data file. Of course, they can navigate to the Word data
file and then the mail merge process runs smoothly...until they close the
mail merge main document. Each time they reopen the mail merge main document,
Word 2003 forces them to rematch the appropriate word data file.

How to I help my clients using Word 2003 keep the Word data file permanently
associated with the mail merge main document?
  #2   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Peter Jamieson Peter Jamieson is offline
external usenet poster
 
Posts: 4,582
Default Can't get Word 2003 to keep data file with mail merge main documen

I don't know the full solution to this (other than delivering your document
with the data source attached and using an AutoOpen macro to attach it), but
if you are in a position to experiment, can you check that
a. even if the user saves the mail merge main document after re-attaching,
the attach fails the next time they open the document
b. if the user explicitly detaches the data source, then re-attaches it,
then saves the mail merge main document, the attach succeeds the next time
they open the document?

Peter Jamieson
"Yourcareercoach" wrote in
message ...
I use Word 2002, but I often send mail merge mail documents, and their
supporting Word data file, to my clients. If they are using Word 2002,
when
they open the mail merge main document, Word 2002 or earlier,
automatically
finds the correct data file every time.

However, when I send my mail merge mail document and its associated word
data file to clients using Word 2003, they run into the following
difficulty.
When they open the mail merge mail document, Word 2003 claims it cannot
find
the associated Word data file. Of course, they can navigate to the Word
data
file and then the mail merge process runs smoothly...until they close the
mail merge main document. Each time they reopen the mail merge main
document,
Word 2003 forces them to rematch the appropriate word data file.

How to I help my clients using Word 2003 keep the Word data file
permanently
associated with the mail merge main document?



  #3   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Yourcareercoach Yourcareercoach is offline
external usenet poster
 
Posts: 6
Default Can't get Word 2003 to keep data file with mail merge main doc

Thanks for much for your ideas. I know it's true that if the user saves the
mail merge document with the data source reattached, the attach DOES fail
when they reopen the document. They must reattach the data file each and
every time. The data file stays attached as long as the mail merge document
remains open.

I have not tried having the user open the mail merge document, attach the
data file, detach the data file, then save the document. That seems like a
very clumbsy work around.

When I save the mail merge document and the data file (using Word 2002),
both of them go to C:\My Documents. The path would read C:\My
Docments\mainmailmergedocument.doc and C:\My Documents\worddatafile.doc. I
then open the mail merge main document in C:\My Documents and attach the
datafile document from the same folder, then save the mail merge main
document.

I do that because I know every client will have a C:\My Documents folder on
his or her machine

Does that help?
"Peter Jamieson" wrote:

I don't know the full solution to this (other than delivering your document
with the data source attached and using an AutoOpen macro to attach it), but
if you are in a position to experiment, can you check that
a. even if the user saves the mail merge main document after re-attaching,
the attach fails the next time they open the document
b. if the user explicitly detaches the data source, then re-attaches it,
then saves the mail merge main document, the attach succeeds the next time
they open the document?

Peter Jamieson
"Yourcareercoach" wrote in
message ...
I use Word 2002, but I often send mail merge mail documents, and their
supporting Word data file, to my clients. If they are using Word 2002,
when
they open the mail merge main document, Word 2002 or earlier,
automatically
finds the correct data file every time.

However, when I send my mail merge mail document and its associated word
data file to clients using Word 2003, they run into the following
difficulty.
When they open the mail merge mail document, Word 2003 claims it cannot
find
the associated Word data file. Of course, they can navigate to the Word
data
file and then the mail merge process runs smoothly...until they close the
mail merge main document. Each time they reopen the mail merge main
document,
Word 2003 forces them to rematch the appropriate word data file.

How to I help my clients using Word 2003 keep the Word data file
permanently
associated with the mail merge main document?




  #4   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Peter Jamieson Peter Jamieson is offline
external usenet poster
 
Posts: 4,582
Default Can't get Word 2003 to keep data file with mail merge main doc

I have not tried having the user open the mail merge document, attach the
data file, detach the data file, then save the document. That seems like a
very clumbsy work around.


I agree, but it's not really intended as a workaround, but more to verify
that it is possible to fix the problem permanently at the recipient's end,
somehow or other. The trouble is that if it isn't possible to /fix/ the
problem so that Word 2003 works the same way as you experience with Word
2002, then you have to consider a workaround of some kind, even if it is
clumsy.

This problem has been reported quite a lot and although it's difficult to
research I'm going to have another go here.

Peter Jamieson


"Yourcareercoach" wrote in
message ...
Thanks for much for your ideas. I know it's true that if the user saves
the
mail merge document with the data source reattached, the attach DOES fail
when they reopen the document. They must reattach the data file each and
every time. The data file stays attached as long as the mail merge
document
remains open.

I have not tried having the user open the mail merge document, attach the
data file, detach the data file, then save the document. That seems like a
very clumbsy work around.

When I save the mail merge document and the data file (using Word 2002),
both of them go to C:\My Documents. The path would read C:\My
Docments\mainmailmergedocument.doc and C:\My Documents\worddatafile.doc. I
then open the mail merge main document in C:\My Documents and attach the
datafile document from the same folder, then save the mail merge main
document.

I do that because I know every client will have a C:\My Documents folder
on
his or her machine

Does that help?
"Peter Jamieson" wrote:

I don't know the full solution to this (other than delivering your
document
with the data source attached and using an AutoOpen macro to attach it),
but
if you are in a position to experiment, can you check that
a. even if the user saves the mail merge main document after
re-attaching,
the attach fails the next time they open the document
b. if the user explicitly detaches the data source, then re-attaches it,
then saves the mail merge main document, the attach succeeds the next
time
they open the document?

Peter Jamieson
"Yourcareercoach" wrote in
message ...
I use Word 2002, but I often send mail merge mail documents, and their
supporting Word data file, to my clients. If they are using Word 2002,
when
they open the mail merge main document, Word 2002 or earlier,
automatically
finds the correct data file every time.

However, when I send my mail merge mail document and its associated
word
data file to clients using Word 2003, they run into the following
difficulty.
When they open the mail merge mail document, Word 2003 claims it cannot
find
the associated Word data file. Of course, they can navigate to the Word
data
file and then the mail merge process runs smoothly...until they close
the
mail merge main document. Each time they reopen the mail merge main
document,
Word 2003 forces them to rematch the appropriate word data file.

How to I help my clients using Word 2003 keep the Word data file
permanently
associated with the mail merge main document?






  #5   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Yourcareercoach Yourcareercoach is offline
external usenet poster
 
Posts: 6
Default Can't get Word 2003 to keep data file with mail merge main doc

You've been very kind and offered lots of information. I am relieved to note
that others have reported this problem. Do you know of anything the MS
knowledge base that might address this. I admit that searching that
"resource" is very frustrating, but I thought you might have seen something.

Finally, I wonder if I could resolve the problem by using another kind of
data file, something other than a Word for Windows file. Do you know if an
Excel data file would work?

The reason I am so interested has to do with my clients. A few are power
users. Most aren't. But all are busy and so may not want to use a workaround
that takes time or some advanced PC knowledge.



"Peter Jamieson" wrote:

I have not tried having the user open the mail merge document, attach the
data file, detach the data file, then save the document. That seems like a
very clumbsy work around.


I agree, but it's not really intended as a workaround, but more to verify
that it is possible to fix the problem permanently at the recipient's end,
somehow or other. The trouble is that if it isn't possible to /fix/ the
problem so that Word 2003 works the same way as you experience with Word
2002, then you have to consider a workaround of some kind, even if it is
clumsy.

This problem has been reported quite a lot and although it's difficult to
research I'm going to have another go here.

Peter Jamieson


"Yourcareercoach" wrote in
message ...
Thanks for much for your ideas. I know it's true that if the user saves
the
mail merge document with the data source reattached, the attach DOES fail
when they reopen the document. They must reattach the data file each and
every time. The data file stays attached as long as the mail merge
document
remains open.

I have not tried having the user open the mail merge document, attach the
data file, detach the data file, then save the document. That seems like a
very clumbsy work around.

When I save the mail merge document and the data file (using Word 2002),
both of them go to C:\My Documents. The path would read C:\My
Docments\mainmailmergedocument.doc and C:\My Documents\worddatafile.doc. I
then open the mail merge main document in C:\My Documents and attach the
datafile document from the same folder, then save the mail merge main
document.

I do that because I know every client will have a C:\My Documents folder
on
his or her machine

Does that help?
"Peter Jamieson" wrote:

I don't know the full solution to this (other than delivering your
document
with the data source attached and using an AutoOpen macro to attach it),
but
if you are in a position to experiment, can you check that
a. even if the user saves the mail merge main document after
re-attaching,
the attach fails the next time they open the document
b. if the user explicitly detaches the data source, then re-attaches it,
then saves the mail merge main document, the attach succeeds the next
time
they open the document?

Peter Jamieson
"Yourcareercoach" wrote in
message ...
I use Word 2002, but I often send mail merge mail documents, and their
supporting Word data file, to my clients. If they are using Word 2002,
when
they open the mail merge main document, Word 2002 or earlier,
automatically
finds the correct data file every time.

However, when I send my mail merge mail document and its associated
word
data file to clients using Word 2003, they run into the following
difficulty.
When they open the mail merge mail document, Word 2003 claims it cannot
find
the associated Word data file. Of course, they can navigate to the Word
data
file and then the mail merge process runs smoothly...until they close
the
mail merge main document. Each time they reopen the mail merge main
document,
Word 2003 forces them to rematch the appropriate word data file.

How to I help my clients using Word 2003 keep the Word data file
permanently
associated with the mail merge main document?








  #6   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Peter Jamieson Peter Jamieson is offline
external usenet poster
 
Posts: 4,582
Default Can't get Word 2003 to keep data file with mail merge main doc

Do you know of anything the MS
knowledge base that might address this.


Only
a. that in Word 2002, the problem seemed to occur when you applied a filter
or sort in (e.g.) "Select Recipients".
b. http://support.microsoft.com/kb/885832/en-us
c. http://support.microsoft.com/kb/834699/en-us : although this describes a
situation where the file is opened on a Windows Server 2003 system, I can
just about imagine the same thing might occur on other systems for similar
reasons. Would be very interested if this is the case.

There may be others.

I've just been through the loop of creating a mail merge main document,
attaching to a data source, saving, and shipping the whole thing to a
different machine, using the folder "c:My Documents" on both systems. Here,
I simply cannot replicate what you describe. It does not matter whether the
data source is a Word document or an Access database. It does not matter
whether I save the Mail Merge Main Document as a .doc, or as a .htm (where
it is rather easier to see what Word thinks the data source is). However,
clearly, the problem is happening to you so there must be some difference
that I do not see here.

If possible, can you set up a simple merge in c:\My Documents that
a. works for you
b. does not work when you send it to your users

If you do that, can you save the mail merge main document
c. as a .doc then
d. as a "web page", i.e. in HTM format.

and send it all to me (you will need to despam my e-mail address) ?

(NB, the .htm wil probably have an associated "supporting files" folder. If
you can send it to your users, so much the better. If not, please try to
send it to me).

Finally, I wonder if I could resolve the problem by using another kind of
data file, something other than a Word for Windows file. Do you know if an
Excel data file would work?


Here, I have been using Word, and Access, and they both work. So even if
Excel works for me here, that does not mean it will work for your users.

Peter Jamieson

"Yourcareercoach" wrote in
message ...
You've been very kind and offered lots of information. I am relieved to
note
that others have reported this problem. Do you know of anything the MS
knowledge base that might address this. I admit that searching that
"resource" is very frustrating, but I thought you might have seen
something.

Finally, I wonder if I could resolve the problem by using another kind of
data file, something other than a Word for Windows file. Do you know if an
Excel data file would work?

The reason I am so interested has to do with my clients. A few are power
users. Most aren't. But all are busy and so may not want to use a
workaround
that takes time or some advanced PC knowledge.



"Peter Jamieson" wrote:

I have not tried having the user open the mail merge document, attach
the
data file, detach the data file, then save the document. That seems
like a
very clumbsy work around.


I agree, but it's not really intended as a workaround, but more to verify
that it is possible to fix the problem permanently at the recipient's
end,
somehow or other. The trouble is that if it isn't possible to /fix/ the
problem so that Word 2003 works the same way as you experience with Word
2002, then you have to consider a workaround of some kind, even if it is
clumsy.

This problem has been reported quite a lot and although it's difficult to
research I'm going to have another go here.

Peter Jamieson


"Yourcareercoach" wrote in
message ...
Thanks for much for your ideas. I know it's true that if the user saves
the
mail merge document with the data source reattached, the attach DOES
fail
when they reopen the document. They must reattach the data file each
and
every time. The data file stays attached as long as the mail merge
document
remains open.

I have not tried having the user open the mail merge document, attach
the
data file, detach the data file, then save the document. That seems
like a
very clumbsy work around.

When I save the mail merge document and the data file (using Word
2002),
both of them go to C:\My Documents. The path would read C:\My
Docments\mainmailmergedocument.doc and C:\My
Documents\worddatafile.doc. I
then open the mail merge main document in C:\My Documents and attach
the
datafile document from the same folder, then save the mail merge main
document.

I do that because I know every client will have a C:\My Documents
folder
on
his or her machine

Does that help?
"Peter Jamieson" wrote:

I don't know the full solution to this (other than delivering your
document
with the data source attached and using an AutoOpen macro to attach
it),
but
if you are in a position to experiment, can you check that
a. even if the user saves the mail merge main document after
re-attaching,
the attach fails the next time they open the document
b. if the user explicitly detaches the data source, then re-attaches
it,
then saves the mail merge main document, the attach succeeds the next
time
they open the document?

Peter Jamieson
"Yourcareercoach" wrote in
message ...
I use Word 2002, but I often send mail merge mail documents, and
their
supporting Word data file, to my clients. If they are using Word
2002,
when
they open the mail merge main document, Word 2002 or earlier,
automatically
finds the correct data file every time.

However, when I send my mail merge mail document and its associated
word
data file to clients using Word 2003, they run into the following
difficulty.
When they open the mail merge mail document, Word 2003 claims it
cannot
find
the associated Word data file. Of course, they can navigate to the
Word
data
file and then the mail merge process runs smoothly...until they
close
the
mail merge main document. Each time they reopen the mail merge main
document,
Word 2003 forces them to rematch the appropriate word data file.

How to I help my clients using Word 2003 keep the Word data file
permanently
associated with the mail merge main document?








  #7   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Yourcareercoach Yourcareercoach is offline
external usenet poster
 
Posts: 6
Default Can't get Word 2003 to keep data file with mail merge main doc

Peter:

Your offer is most kind. I will work on that and try to send it to you by
COB CDT. Many, many thanks,

"Peter Jamieson" wrote:

Do you know of anything the MS
knowledge base that might address this.


Only
a. that in Word 2002, the problem seemed to occur when you applied a filter
or sort in (e.g.) "Select Recipients".
b. http://support.microsoft.com/kb/885832/en-us
c. http://support.microsoft.com/kb/834699/en-us : although this describes a
situation where the file is opened on a Windows Server 2003 system, I can
just about imagine the same thing might occur on other systems for similar
reasons. Would be very interested if this is the case.

There may be others.

I've just been through the loop of creating a mail merge main document,
attaching to a data source, saving, and shipping the whole thing to a
different machine, using the folder "c:My Documents" on both systems. Here,
I simply cannot replicate what you describe. It does not matter whether the
data source is a Word document or an Access database. It does not matter
whether I save the Mail Merge Main Document as a .doc, or as a .htm (where
it is rather easier to see what Word thinks the data source is). However,
clearly, the problem is happening to you so there must be some difference
that I do not see here.

If possible, can you set up a simple merge in c:\My Documents that
a. works for you
b. does not work when you send it to your users

If you do that, can you save the mail merge main document
c. as a .doc then
d. as a "web page", i.e. in HTM format.

and send it all to me (you will need to despam my e-mail address) ?

(NB, the .htm wil probably have an associated "supporting files" folder. If
you can send it to your users, so much the better. If not, please try to
send it to me).

Finally, I wonder if I could resolve the problem by using another kind of
data file, something other than a Word for Windows file. Do you know if an
Excel data file would work?


Here, I have been using Word, and Access, and they both work. So even if
Excel works for me here, that does not mean it will work for your users.

Peter Jamieson

"Yourcareercoach" wrote in
message ...
You've been very kind and offered lots of information. I am relieved to
note
that others have reported this problem. Do you know of anything the MS
knowledge base that might address this. I admit that searching that
"resource" is very frustrating, but I thought you might have seen
something.

Finally, I wonder if I could resolve the problem by using another kind of
data file, something other than a Word for Windows file. Do you know if an
Excel data file would work?

The reason I am so interested has to do with my clients. A few are power
users. Most aren't. But all are busy and so may not want to use a
workaround
that takes time or some advanced PC knowledge.



"Peter Jamieson" wrote:

I have not tried having the user open the mail merge document, attach
the
data file, detach the data file, then save the document. That seems
like a
very clumbsy work around.

I agree, but it's not really intended as a workaround, but more to verify
that it is possible to fix the problem permanently at the recipient's
end,
somehow or other. The trouble is that if it isn't possible to /fix/ the
problem so that Word 2003 works the same way as you experience with Word
2002, then you have to consider a workaround of some kind, even if it is
clumsy.

This problem has been reported quite a lot and although it's difficult to
research I'm going to have another go here.

Peter Jamieson


"Yourcareercoach" wrote in
message ...
Thanks for much for your ideas. I know it's true that if the user saves
the
mail merge document with the data source reattached, the attach DOES
fail
when they reopen the document. They must reattach the data file each
and
every time. The data file stays attached as long as the mail merge
document
remains open.

I have not tried having the user open the mail merge document, attach
the
data file, detach the data file, then save the document. That seems
like a
very clumbsy work around.

When I save the mail merge document and the data file (using Word
2002),
both of them go to C:\My Documents. The path would read C:\My
Docments\mainmailmergedocument.doc and C:\My
Documents\worddatafile.doc. I
then open the mail merge main document in C:\My Documents and attach
the
datafile document from the same folder, then save the mail merge main
document.

I do that because I know every client will have a C:\My Documents
folder
on
his or her machine

Does that help?
"Peter Jamieson" wrote:

I don't know the full solution to this (other than delivering your
document
with the data source attached and using an AutoOpen macro to attach
it),
but
if you are in a position to experiment, can you check that
a. even if the user saves the mail merge main document after
re-attaching,
the attach fails the next time they open the document
b. if the user explicitly detaches the data source, then re-attaches
it,
then saves the mail merge main document, the attach succeeds the next
time
they open the document?

Peter Jamieson
"Yourcareercoach" wrote in
message ...
I use Word 2002, but I often send mail merge mail documents, and
their
supporting Word data file, to my clients. If they are using Word
2002,
when
they open the mail merge main document, Word 2002 or earlier,
automatically
finds the correct data file every time.

However, when I send my mail merge mail document and its associated
word
data file to clients using Word 2003, they run into the following
difficulty.
When they open the mail merge mail document, Word 2003 claims it
cannot
find
the associated Word data file. Of course, they can navigate to the
Word
data
file and then the mail merge process runs smoothly...until they
close
the
mail merge main document. Each time they reopen the mail merge main
document,
Word 2003 forces them to rematch the appropriate word data file.

How to I help my clients using Word 2003 keep the Word data file
permanently
associated with the mail merge main document?









  #8   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Peter Jamieson Peter Jamieson is offline
external usenet poster
 
Posts: 4,582
Default Can't get Word 2003 to keep data file with mail merge main doc

BTW, I haven't received anything here. Did you manage to fix the problem?

Peter Jamieson
"Yourcareercoach" wrote in
message ...
Peter:

Your offer is most kind. I will work on that and try to send it to you by
COB CDT. Many, many thanks,

"Peter Jamieson" wrote:

Do you know of anything the MS
knowledge base that might address this.


Only
a. that in Word 2002, the problem seemed to occur when you applied a
filter
or sort in (e.g.) "Select Recipients".
b. http://support.microsoft.com/kb/885832/en-us
c. http://support.microsoft.com/kb/834699/en-us : although this
describes a
situation where the file is opened on a Windows Server 2003 system, I can
just about imagine the same thing might occur on other systems for
similar
reasons. Would be very interested if this is the case.

There may be others.

I've just been through the loop of creating a mail merge main document,
attaching to a data source, saving, and shipping the whole thing to a
different machine, using the folder "c:My Documents" on both systems.
Here,
I simply cannot replicate what you describe. It does not matter whether
the
data source is a Word document or an Access database. It does not matter
whether I save the Mail Merge Main Document as a .doc, or as a .htm
(where
it is rather easier to see what Word thinks the data source is).
However,
clearly, the problem is happening to you so there must be some difference
that I do not see here.

If possible, can you set up a simple merge in c:\My Documents that
a. works for you
b. does not work when you send it to your users

If you do that, can you save the mail merge main document
c. as a .doc then
d. as a "web page", i.e. in HTM format.

and send it all to me (you will need to despam my e-mail address) ?

(NB, the .htm wil probably have an associated "supporting files" folder.
If
you can send it to your users, so much the better. If not, please try to
send it to me).

Finally, I wonder if I could resolve the problem by using another kind
of
data file, something other than a Word for Windows file. Do you know if
an
Excel data file would work?


Here, I have been using Word, and Access, and they both work. So even if
Excel works for me here, that does not mean it will work for your users.

Peter Jamieson

"Yourcareercoach" wrote in
message ...
You've been very kind and offered lots of information. I am relieved to
note
that others have reported this problem. Do you know of anything the MS
knowledge base that might address this. I admit that searching that
"resource" is very frustrating, but I thought you might have seen
something.

Finally, I wonder if I could resolve the problem by using another kind
of
data file, something other than a Word for Windows file. Do you know if
an
Excel data file would work?

The reason I am so interested has to do with my clients. A few are
power
users. Most aren't. But all are busy and so may not want to use a
workaround
that takes time or some advanced PC knowledge.



"Peter Jamieson" wrote:

I have not tried having the user open the mail merge document,
attach
the
data file, detach the data file, then save the document. That seems
like a
very clumbsy work around.

I agree, but it's not really intended as a workaround, but more to
verify
that it is possible to fix the problem permanently at the recipient's
end,
somehow or other. The trouble is that if it isn't possible to /fix/
the
problem so that Word 2003 works the same way as you experience with
Word
2002, then you have to consider a workaround of some kind, even if it
is
clumsy.

This problem has been reported quite a lot and although it's difficult
to
research I'm going to have another go here.

Peter Jamieson


"Yourcareercoach" wrote in
message ...
Thanks for much for your ideas. I know it's true that if the user
saves
the
mail merge document with the data source reattached, the attach DOES
fail
when they reopen the document. They must reattach the data file each
and
every time. The data file stays attached as long as the mail merge
document
remains open.

I have not tried having the user open the mail merge document,
attach
the
data file, detach the data file, then save the document. That seems
like a
very clumbsy work around.

When I save the mail merge document and the data file (using Word
2002),
both of them go to C:\My Documents. The path would read C:\My
Docments\mainmailmergedocument.doc and C:\My
Documents\worddatafile.doc. I
then open the mail merge main document in C:\My Documents and attach
the
datafile document from the same folder, then save the mail merge
main
document.

I do that because I know every client will have a C:\My Documents
folder
on
his or her machine

Does that help?
"Peter Jamieson" wrote:

I don't know the full solution to this (other than delivering your
document
with the data source attached and using an AutoOpen macro to attach
it),
but
if you are in a position to experiment, can you check that
a. even if the user saves the mail merge main document after
re-attaching,
the attach fails the next time they open the document
b. if the user explicitly detaches the data source, then
re-attaches
it,
then saves the mail merge main document, the attach succeeds the
next
time
they open the document?

Peter Jamieson
"Yourcareercoach" wrote
in
message ...
I use Word 2002, but I often send mail merge mail documents, and
their
supporting Word data file, to my clients. If they are using Word
2002,
when
they open the mail merge main document, Word 2002 or earlier,
automatically
finds the correct data file every time.

However, when I send my mail merge mail document and its
associated
word
data file to clients using Word 2003, they run into the following
difficulty.
When they open the mail merge mail document, Word 2003 claims it
cannot
find
the associated Word data file. Of course, they can navigate to
the
Word
data
file and then the mail merge process runs smoothly...until they
close
the
mail merge main document. Each time they reopen the mail merge
main
document,
Word 2003 forces them to rematch the appropriate word data file.

How to I help my clients using Word 2003 keep the Word data file
permanently
associated with the mail merge main document?











  #9   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Yourcareercoach Yourcareercoach is offline
external usenet poster
 
Posts: 6
Default Can't get Word 2003 to keep data file with mail merge main doc

Peter"

Please forgive the confusion. I replied off the wrong post. To repeat: I am
trying to get someone with Word 2003 to test the mail merge documents I
create in Word 2002. As soon as the test is complete I will contact you. Many
thanks for your help and patience.

"Peter Jamieson" wrote:

BTW, I haven't received anything here. Did you manage to fix the problem?

Peter Jamieson
"Yourcareercoach" wrote in
message ...
Peter:

Your offer is most kind. I will work on that and try to send it to you by
COB CDT. Many, many thanks,

"Peter Jamieson" wrote:

Do you know of anything the MS
knowledge base that might address this.

Only
a. that in Word 2002, the problem seemed to occur when you applied a
filter
or sort in (e.g.) "Select Recipients".
b. http://support.microsoft.com/kb/885832/en-us
c. http://support.microsoft.com/kb/834699/en-us : although this
describes a
situation where the file is opened on a Windows Server 2003 system, I can
just about imagine the same thing might occur on other systems for
similar
reasons. Would be very interested if this is the case.

There may be others.

I've just been through the loop of creating a mail merge main document,
attaching to a data source, saving, and shipping the whole thing to a
different machine, using the folder "c:My Documents" on both systems.
Here,
I simply cannot replicate what you describe. It does not matter whether
the
data source is a Word document or an Access database. It does not matter
whether I save the Mail Merge Main Document as a .doc, or as a .htm
(where
it is rather easier to see what Word thinks the data source is).
However,
clearly, the problem is happening to you so there must be some difference
that I do not see here.

If possible, can you set up a simple merge in c:\My Documents that
a. works for you
b. does not work when you send it to your users

If you do that, can you save the mail merge main document
c. as a .doc then
d. as a "web page", i.e. in HTM format.

and send it all to me (you will need to despam my e-mail address) ?

(NB, the .htm wil probably have an associated "supporting files" folder.
If
you can send it to your users, so much the better. If not, please try to
send it to me).

Finally, I wonder if I could resolve the problem by using another kind
of
data file, something other than a Word for Windows file. Do you know if
an
Excel data file would work?

Here, I have been using Word, and Access, and they both work. So even if
Excel works for me here, that does not mean it will work for your users.

Peter Jamieson

"Yourcareercoach" wrote in
message ...
You've been very kind and offered lots of information. I am relieved to
note
that others have reported this problem. Do you know of anything the MS
knowledge base that might address this. I admit that searching that
"resource" is very frustrating, but I thought you might have seen
something.

Finally, I wonder if I could resolve the problem by using another kind
of
data file, something other than a Word for Windows file. Do you know if
an
Excel data file would work?

The reason I am so interested has to do with my clients. A few are
power
users. Most aren't. But all are busy and so may not want to use a
workaround
that takes time or some advanced PC knowledge.



"Peter Jamieson" wrote:

I have not tried having the user open the mail merge document,
attach
the
data file, detach the data file, then save the document. That seems
like a
very clumbsy work around.

I agree, but it's not really intended as a workaround, but more to
verify
that it is possible to fix the problem permanently at the recipient's
end,
somehow or other. The trouble is that if it isn't possible to /fix/
the
problem so that Word 2003 works the same way as you experience with
Word
2002, then you have to consider a workaround of some kind, even if it
is
clumsy.

This problem has been reported quite a lot and although it's difficult
to
research I'm going to have another go here.

Peter Jamieson


"Yourcareercoach" wrote in
message ...
Thanks for much for your ideas. I know it's true that if the user
saves
the
mail merge document with the data source reattached, the attach DOES
fail
when they reopen the document. They must reattach the data file each
and
every time. The data file stays attached as long as the mail merge
document
remains open.

I have not tried having the user open the mail merge document,
attach
the
data file, detach the data file, then save the document. That seems
like a
very clumbsy work around.

When I save the mail merge document and the data file (using Word
2002),
both of them go to C:\My Documents. The path would read C:\My
Docments\mainmailmergedocument.doc and C:\My
Documents\worddatafile.doc. I
then open the mail merge main document in C:\My Documents and attach
the
datafile document from the same folder, then save the mail merge
main
document.

I do that because I know every client will have a C:\My Documents
folder
on
his or her machine

Does that help?
"Peter Jamieson" wrote:

I don't know the full solution to this (other than delivering your
document
with the data source attached and using an AutoOpen macro to attach
it),
but
if you are in a position to experiment, can you check that
a. even if the user saves the mail merge main document after
re-attaching,
the attach fails the next time they open the document
b. if the user explicitly detaches the data source, then
re-attaches
it,
then saves the mail merge main document, the attach succeeds the
next
time
they open the document?

Peter Jamieson
"Yourcareercoach" wrote
in
message ...
I use Word 2002, but I often send mail merge mail documents, and
their
supporting Word data file, to my clients. If they are using Word
2002,
when
they open the mail merge main document, Word 2002 or earlier,
automatically
finds the correct data file every time.

However, when I send my mail merge mail document and its
associated
word
data file to clients using Word 2003, they run into the following
difficulty.
When they open the mail merge mail document, Word 2003 claims it
cannot
find
the associated Word data file. Of course, they can navigate to
the
Word
data
file and then the mail merge process runs smoothly...until they
close
the
mail merge main document. Each time they reopen the mail merge
main
document,
Word 2003 forces them to rematch the appropriate word data file.

How to I help my clients using Word 2003 keep the Word data file
permanently
associated with the mail merge main document?












  #10   Report Post  
Posted to microsoft.public.word.mailmerge.fields
Peter Jamieson Peter Jamieson is offline
external usenet poster
 
Posts: 4,582
Default Can't get Word 2003 to keep data file with mail merge main doc

Ok, will be out of the picture most of next week probably.

Peter Jamieson
"yourcareercoach" wrote in
message ...
Peter"

Please forgive the confusion. I replied off the wrong post. To repeat: I
am
trying to get someone with Word 2003 to test the mail merge documents I
create in Word 2002. As soon as the test is complete I will contact you.
Many
thanks for your help and patience.

"Peter Jamieson" wrote:

BTW, I haven't received anything here. Did you manage to fix the problem?

Peter Jamieson
"Yourcareercoach" wrote in
message ...
Peter:

Your offer is most kind. I will work on that and try to send it to you
by
COB CDT. Many, many thanks,

"Peter Jamieson" wrote:

Do you know of anything the MS
knowledge base that might address this.

Only
a. that in Word 2002, the problem seemed to occur when you applied a
filter
or sort in (e.g.) "Select Recipients".
b. http://support.microsoft.com/kb/885832/en-us
c. http://support.microsoft.com/kb/834699/en-us : although this
describes a
situation where the file is opened on a Windows Server 2003 system, I
can
just about imagine the same thing might occur on other systems for
similar
reasons. Would be very interested if this is the case.

There may be others.

I've just been through the loop of creating a mail merge main
document,
attaching to a data source, saving, and shipping the whole thing to a
different machine, using the folder "c:My Documents" on both systems.
Here,
I simply cannot replicate what you describe. It does not matter
whether
the
data source is a Word document or an Access database. It does not
matter
whether I save the Mail Merge Main Document as a .doc, or as a .htm
(where
it is rather easier to see what Word thinks the data source is).
However,
clearly, the problem is happening to you so there must be some
difference
that I do not see here.

If possible, can you set up a simple merge in c:\My Documents that
a. works for you
b. does not work when you send it to your users

If you do that, can you save the mail merge main document
c. as a .doc then
d. as a "web page", i.e. in HTM format.

and send it all to me (you will need to despam my e-mail address) ?

(NB, the .htm wil probably have an associated "supporting files"
folder.
If
you can send it to your users, so much the better. If not, please try
to
send it to me).

Finally, I wonder if I could resolve the problem by using another
kind
of
data file, something other than a Word for Windows file. Do you know
if
an
Excel data file would work?

Here, I have been using Word, and Access, and they both work. So even
if
Excel works for me here, that does not mean it will work for your
users.

Peter Jamieson

"Yourcareercoach" wrote in
message ...
You've been very kind and offered lots of information. I am relieved
to
note
that others have reported this problem. Do you know of anything the
MS
knowledge base that might address this. I admit that searching that
"resource" is very frustrating, but I thought you might have seen
something.

Finally, I wonder if I could resolve the problem by using another
kind
of
data file, something other than a Word for Windows file. Do you know
if
an
Excel data file would work?

The reason I am so interested has to do with my clients. A few are
power
users. Most aren't. But all are busy and so may not want to use a
workaround
that takes time or some advanced PC knowledge.



"Peter Jamieson" wrote:

I have not tried having the user open the mail merge document,
attach
the
data file, detach the data file, then save the document. That
seems
like a
very clumbsy work around.

I agree, but it's not really intended as a workaround, but more to
verify
that it is possible to fix the problem permanently at the
recipient's
end,
somehow or other. The trouble is that if it isn't possible to
/fix/
the
problem so that Word 2003 works the same way as you experience with
Word
2002, then you have to consider a workaround of some kind, even if
it
is
clumsy.

This problem has been reported quite a lot and although it's
difficult
to
research I'm going to have another go here.

Peter Jamieson


"Yourcareercoach" wrote
in
message ...
Thanks for much for your ideas. I know it's true that if the user
saves
the
mail merge document with the data source reattached, the attach
DOES
fail
when they reopen the document. They must reattach the data file
each
and
every time. The data file stays attached as long as the mail
merge
document
remains open.

I have not tried having the user open the mail merge document,
attach
the
data file, detach the data file, then save the document. That
seems
like a
very clumbsy work around.

When I save the mail merge document and the data file (using Word
2002),
both of them go to C:\My Documents. The path would read C:\My
Docments\mainmailmergedocument.doc and C:\My
Documents\worddatafile.doc. I
then open the mail merge main document in C:\My Documents and
attach
the
datafile document from the same folder, then save the mail merge
main
document.

I do that because I know every client will have a C:\My Documents
folder
on
his or her machine

Does that help?
"Peter Jamieson" wrote:

I don't know the full solution to this (other than delivering
your
document
with the data source attached and using an AutoOpen macro to
attach
it),
but
if you are in a position to experiment, can you check that
a. even if the user saves the mail merge main document after
re-attaching,
the attach fails the next time they open the document
b. if the user explicitly detaches the data source, then
re-attaches
it,
then saves the mail merge main document, the attach succeeds the
next
time
they open the document?

Peter Jamieson
"Yourcareercoach"
wrote
in
message
...
I use Word 2002, but I often send mail merge mail documents,
and
their
supporting Word data file, to my clients. If they are using
Word
2002,
when
they open the mail merge main document, Word 2002 or earlier,
automatically
finds the correct data file every time.

However, when I send my mail merge mail document and its
associated
word
data file to clients using Word 2003, they run into the
following
difficulty.
When they open the mail merge mail document, Word 2003 claims
it
cannot
find
the associated Word data file. Of course, they can navigate to
the
Word
data
file and then the mail merge process runs smoothly...until
they
close
the
mail merge main document. Each time they reopen the mail merge
main
document,
Word 2003 forces them to rematch the appropriate word data
file.

How to I help my clients using Word 2003 keep the Word data
file
permanently
associated with the mail merge main document?














Reply
Thread Tools
Display Modes

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
How to put graphics on envelopes? Steve Koenig Microsoft Word Help 21 April 29th 23 02:47 AM
Mail Merge Word 2003 Issue S.Nicks Mailmerge 5 February 20th 09 01:55 AM
Editing Mail Merge Recipients Stan W. Mailmerge 8 May 4th 06 05:03 AM
How Come? Michael Koerner Mailmerge 9 February 10th 06 10:29 PM
Specific Email Merge w/ Specific Attachements Mark B Mailmerge 9 February 21st 05 05:10 AM


All times are GMT +1. The time now is 10:32 PM.

Copyright ©2000 - 2023, Jelsoft Enterprises Ltd.
Copyright 2004-2023 Microsoft Office Word Forum - WordBanter.
The comments are property of their posters.
 

About Us

"It's about Microsoft Word"