[Emperor]

I am using Word 2002 SP3. I had to reinstall windows 2000 Pro from a Dell
reinstallation cd (W2K +SP2), before I could reinstall Office XP. I went on
Windows Update and also downloaded all of the Hotfixes and updates since SP2.
(It was alot).

Now my graphics(on Windows) are blurry and I cannot write any text in Word.
Every character is blacked out across the page. It almost looks like
"selected Text" but is totally black and unreadable. This happens on every
line. This symptom has happened to 2 machines in my office. Both after
reinstalls from the same cd. Windows Update cannot find any new graphics
drivers.

Does anyone know why this is, and what I can do about it?

Thanks,
Rob Walker

[Suzanne S. Barnhill]

See "WD2002: A Black Bar Appears Across the Page When You Type"
http://support.microsoft.com/?kbid=303507

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Emperor" wrote in message
...
I am using Word 2002 SP3. I had to reinstall windows 2000 Pro from a Dell
reinstallation cd (W2K +SP2), before I could reinstall Office XP. I went
on
Windows Update and also downloaded all of the Hotfixes and updates since
SP2.
(It was alot).

Now my graphics(on Windows) are blurry and I cannot write any text in
Word.
Every character is blacked out across the page. It almost looks like
"selected Text" but is totally black and unreadable. This happens on every
line. This symptom has happened to 2 machines in my office. Both after
reinstalls from the same cd. Windows Update cannot find any new graphics
drivers.

Does anyone know why this is, and what I can do about it?

Thanks,
Rob Walker

[Emperor]

Suzanne,
Thanks for the info; I actually needed to go to Dell's support website and
install an upgraded Bios, a Chipset, and a video driver.

It solved the issue. Thanks for you expedient response.
Rob Walker

"Suzanne S. Barnhill" wrote:

See "WD2002: A Black Bar Appears Across the Page When You Type"
http://support.microsoft.com/?kbid=303507

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Emperor" wrote in message
...
I am using Word 2002 SP3. I had to reinstall windows 2000 Pro from a Dell
reinstallation cd (W2K +SP2), before I could reinstall Office XP. I went
on
Windows Update and also downloaded all of the Hotfixes and updates since
SP2.
(It was alot).

Now my graphics(on Windows) are blurry and I cannot write any text in
Word.
Every character is blacked out across the page. It almost looks like
"selected Text" but is totally black and unreadable. This happens on every
line. This symptom has happened to 2 machines in my office. Both after
reinstalls from the same cd. Windows Update cannot find any new graphics
drivers.

Does anyone know why this is, and what I can do about it?

Thanks,
Rob Walker

[Suzanne S. Barnhill]

This is such an old issue that I suspected there might be some antiquated
hardware/software involved!

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Emperor" wrote in message
...
Suzanne,
Thanks for the info; I actually needed to go to Dell's support website and
install an upgraded Bios, a Chipset, and a video driver.

It solved the issue. Thanks for you expedient response.
Rob Walker

"Suzanne S. Barnhill" wrote:

See "WD2002: A Black Bar Appears Across the Page When You Type"
http://support.microsoft.com/?kbid=303507

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Emperor" wrote in message
...
I am using Word 2002 SP3. I had to reinstall windows 2000 Pro from a
Dell
reinstallation cd (W2K +SP2), before I could reinstall Office XP. I
went
on
Windows Update and also downloaded all of the Hotfixes and updates
since
SP2.
(It was alot).

Now my graphics(on Windows) are blurry and I cannot write any text in
Word.
Every character is blacked out across the page. It almost looks like
"selected Text" but is totally black and unreadable. This happens on
every
line. This symptom has happened to 2 machines in my office. Both after
reinstalls from the same cd. Windows Update cannot find any new
graphics
drivers.

Does anyone know why this is, and what I can do about it?

Thanks,
Rob Walker