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Valid activated office xp fails validation as not activated, why?
I had to force Word to close as it was not responding, suggested action is to
update but I fail the validation because the already activated product is deemed unactivated? Does this mean that all support for office XP has now ended and i merely rented the program for 4 years? Do I have to go to Open office now? -- Thanks & Best Regards DOSrelicĀ® |
#2
Posted to microsoft.public.word.docmanagement
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Valid activated office xp fails validation as not activated, why?
On Sat, 10 Mar 2007 16:39:00 -0800, DOSrelic
wrote: I had to force Word to close as it was not responding, suggested action is to update but I fail the validation because the already activated product is deemed unactivated? Does this mean that all support for office XP has now ended and i merely rented the program for 4 years? Do I have to go to Open office now? No, nothing of that sort. Probably the forced close damaged the registry key that tells Word that it has been activated. You need to contact MS Product Support by telephone. According to http://support.microsoft.com/kb/295539, "For information about replacement manuals, disks, drivers and service packs, product orders, policies related to copying software on additional computers, licensing, and product registration, Microsoft Customer Service is available Monday through Friday, from 6:30 A.M. to 5:30 P.M. Pacific time. To contact Microsoft Customer Service, call (800) 426-9400." The extended support period for Office XP will continue through July 12, 2011. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
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