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#1
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Fax with word 2007 - complete crash
I have just upgraded to Office 2007 and try to fax from word by to printing
to the fax-printer. When I do, the fax-guide opens and I choose the recipient from the adress-book. When I push th next-button word and the fax-guide crashes. I have sent fax outside of word and it works. Does anybody recognize this? TIA Leslie |
#2
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Fax with word 2007 - complete crash
Doing the same thing here works OK, so it's not a universal problem.
As a workaround, you may be able to print to the Microsoft Office Document Imaging printer and print to fax there, or the XPS "printer", open the document in the XPS viewer and print to fax from there. I don't have any suggestions as to how you might try to find the source of the problem - I'd probably start by a. considering requesting e-support from Microsoft (the people here are not MS employees but volunteers) a. ensuring that background printing was switched off via Word's Print dialog Options button b. seeing if other Office 2007 applications have the same problem. Peter Jamieson "Leslie" wrote in message ... I have just upgraded to Office 2007 and try to fax from word by to printing to the fax-printer. When I do, the fax-guide opens and I choose the recipient from the adress-book. When I push th next-button word and the fax-guide crashes. I have sent fax outside of word and it works. Does anybody recognize this? TIA Leslie |
#3
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Fax with word 2007 - complete crash
Thanks for your answer. I have just unuinstalled and reinstalled Office
because there seemed to be something left over from the original office 2003 installation which I upgraded from so..... hopefully it will work now. Leslie "Peter Jamieson" wrote: Doing the same thing here works OK, so it's not a universal problem. As a workaround, you may be able to print to the Microsoft Office Document Imaging printer and print to fax there, or the XPS "printer", open the document in the XPS viewer and print to fax from there. I don't have any suggestions as to how you might try to find the source of the problem - I'd probably start by a. considering requesting e-support from Microsoft (the people here are not MS employees but volunteers) a. ensuring that background printing was switched off via Word's Print dialog Options button b. seeing if other Office 2007 applications have the same problem. Peter Jamieson "Leslie" wrote in message ... I have just upgraded to Office 2007 and try to fax from word by to printing to the fax-printer. When I do, the fax-guide opens and I choose the recipient from the adress-book. When I push th next-button word and the fax-guide crashes. I have sent fax outside of word and it works. Does anybody recognize this? TIA Leslie |
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